Bought my Polaroid 32" TLX 03210B on black friday '07 from Walmart. I've been on the phone twice with Polaroids tech support. I need to purchase an entire control box because they don't sell parts separately I'm told, even though the power supply voltages checked fine. The main board isn't available either. Today 6/16/09 I spoke with another tech support person from Polaroid, she stated the parts are unavailable at this time because of the SALE OF POLAROID!; and to check back July 1, 09. If you're going to file a class action law suit count me in, this is bull****!!! I will never buy another Polaroid product again, even from whoever becomes the new owner. You know that they're not going to be held responsible for our issues because it was before they bought the company, so we will be litterally screwed!!!
Call Pinnacle 800-972-8677 or email them at firstname.lastname@example.org
we got ours fixed and back in 9 days. Works just fine!
I even got a new warranty card. www.pssgi.com
Pinnacle Service Solutions is who took over the work for Poaroid.
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My TV done the same thing and they told me it was the control box for $222.99 and to return the old one I'll get $100.00 back on my card and if some reason you no longer have that card you will not receive you $100.00 back it will only go on that card that's it . the part is understood no guarantees and no refunds at all. So after going to view consumer affairs I would not repair their product they are catching on fire and I called them right back and I ask them, did they know about this and they told me yes but all they do is sell parts for it and no there are no guarantee that its not going to catch on fire. He said that's like me telling you that your going to win the lottery tonight I have no I deal if you will are not. I asked why is there not a recall on them? He said, do you realize how many televisions are sold right now, well besides you need to contact polaroid on that anyways. Even though the insert sheet that comes with the TV on the front of it says NEED HELP? and phone numbers are all on the back and out of four phone numbers for US only one was not disconnected and the insert leads you to believe its Polaroid with Polaroid in bold black lettering on the insert, well its not them. This is the number on the back of the insert 1-877-388-3779 and they are not Polaroid . Polaroids number is 1-877-768-8483 they are only Monday thru Friday and really Polaroid is no better ,they should put a recall on these TVs. Well good luck and may God bless you and your family .
I am using a COX HDTV converter. After performing a search the code that came up was not listed in the manual. There are instructions in the user guide how to do this. My remote code was 1265 if this helps anyone. Good Luck.
I just got a new directv receiver...dvr....the codes for polaroid were not listed on the unit but were included in the booklet that came with it. They are as follows....10765,10865,11262,11276,11314,11316,
These were all listed for Polaroid. Hope this helps.