Unrecognized ink cartridge

Regarding your recent inquiry about the Epson T071 ink cartridge error message ("Ink Light is red", "Cartridge Not Recognized", "Replace Cartridge", "Installed ink cartridge is expended." or similar cartridge/printer alert message) associated with your Epson SX200 printer, the cartridge probably has a mis-programmed smart chip...

NOTE: If you had the cartridge refilled, the cartridge chip must be reset. Re-programming, which typically yields a green light to show success, it does not always result in correct smart chip reprogramming. It is also possible they may have forgotten to re-program the ink cartridge. If a compatible/clone cartridge, it could be a reprogramming issue or defective chip (which is common). Or, such a failure could be an electrical failure of the ink cartridge itself*. Unfortunately there is nothing you can do from home....the chip(s) need to be re-programmed (at refiller) or replaced with a new cartridge from vendor.


*OTHER POSSIBLE CAUSES OF FAILURE:
Either the external chip or internal ink sensor is electrically bad (the internal ink sensor detects if cartridge is really out of ink). If you return the cartridge to your retail refiller and they re-program the cartridge(s) a 2nd time but the "replace cartridge" message, or similar blocking message persists, then this is the likely cause and the cartridge will need to be replaced with a new one.

1) Confirm if this is just a nuisance/annoyance alert (i.e. "non-genuine" cartridge ) vs. an actual 'unrecognized cartridge' alert (i.e. Red X's on printer display / Windows pop-up message). Please visit the following Inkjet411 support page which will help you delineate the difference: http://inkjet411.com/?page_id=73

2) On some Epson printer models you may need to scroll thru the menu options AT THE PRINTER'S CONTROL MENU (i.e. right arrow key) to help determine which specific ink cartridge is actually causing the 'Unrecognized Cartridge' error condition. On the other hand, for general 'non-genuine' cartridge alerts, typically you can bypass these errors by clicking thru the acknowledgement prompts or via the arrow keys: http://inkjet411.com/?page_id=1939

3) We suggest you remove all the ink cartridges, inspect the smart-chips condition (on rear side) and ensure there are no cuts/gashes or ink residue present on the micro-chip surfaces. To be sure we suggest you clean the micro-chip surfaces; click here to see 2 different pictures of this along with cleaning instructions: http://inkjet411.com/?page_id=1939

4) If the error continues (following ink tank re-programming a 2nd time), then we suggest you install a new genuine Epson ink cartridge into the printer to verify the permanent PRINTHEAD is functioning ok. Here is how the PRINTHEAD works: http://inkjet411.com/?page_id=2054

NOTE 2: Following refilled cartridge installation, your printer/computer may display an ink alert message such as "non-genuine cartridge" or "you have not installed genuine Epson ink cartridges" - these are COMPLETELY NORMAL alerts when using refilled ink cartridges. Press proceed/continue/accept/yes/OK to dismiss the prompt. In some cases you may have to scroll over using the arrow keys to dismiss the alerts. Additional alerts may be displayed the first time you go to print or copy - dismiss the alerts accordingly to resume normal print operations. For more information on Epson ink cartridge alert messages please visit: http://inkjet411.com/?page_id=1939

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CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors or permanent PRINTHEAD damage (especially for 3rd party inks which contain volatile organic compounds or VOCs). We do NOT suggest refilling these types of ink cartridges.....refilling of Epson original/genuine ink cartridges is only suggested!

Epson T068 thru T130 Ink Refilling Services & Additional Cautions: http://www.youtube.com/watch?v=Jp575rE9y0Q

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NOTE 3: If, after replacing the cartridge(s), with brand new Epson Original ink cartridge(s), is the only solution which corrects the problem, then you likely have a defective cartridge (internal ink level monitoring circuit), unrelated to the refilled cartridges. If, after replacing the cartridge, or cartridges, with brand new Epson Original ink cartridges, does NOT correct the problem, then you may have a defective PRINTHEAD (i.e. permanent electrical sub-assembly which the cartridges plug into). For more information please visit our support page which explains the natural degradation of PRINTHEADs over time: http://inkjet411.com/?page_id=2934
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For any additional questions please contact us directly: [email protected]

-Thank you

This model Canon/Epson printer may only let you use genuine Canon printer cartridges. If you try to refill these ink cartridges it will not work because the Canon cartridges have an embedded chip in the cartridge that detects the empty cartridge even though it has been refilled. This means you need to purchase and install genuine printer cartridges.

Try shaking the cartridge then try cleaning the connector part of the cartridge. If nothing works, bring it back to the store and have it replaces cli-8m

1. This printer/scanner/copier was made approx march of 2009 and the cost was about 100.00 US Dollars. Here are a few tips that will hopefully get you going. If it does not, I would not waist any money on repairing it. These days printers can be very affordable and and investing any money for repairs would not be suggested. Its easier just to buy another with a warranty.
2. Wipe the green Intellidge Chip on the cartridge that is not recognized.
   
   
   • While we generally recommend not touching the green Intellidge Chip on the cartridge, wiping it with a dry, lint-free cloth or dry paper kitchen roll may resolve the issue:
     
     
     • Take out the unrecognized ink cartridge.
     • Wipe the chip with a dry, lint-free cloth or dry paper kitchen roll.
     • Repeat this for any ink cartridge that was indicated as not recognized.
   
   
   
   
3. Check the chip contacts within the ink cartridge holder for any debris or dried ink and wipe with a lint-free cloth if necessary.
   
   

   The chip contacts in the ink cartridge holder (cartridges removed)
   

1. Check that the plastic at the bottom of the cartridge has been pierced.
   
   
   
2. Check that the cartridges are in the correct slots. On many printers, the correct order is shown on the colored label guide, located on the plastic above the ink cartridge replacement position. An example of this can be seen in Figure 3 above.
   
   
3. Reinstall the cartridges into the ink cartridge holder in the correct slots. When installing a new ink cartridge, the User's Guide recommends that for best results, to shake the new ink cartridge four or five times before opening the package. If this has not been done, shake the cartridge four or five times before reinserting the ink cartridge(s).
4. If all this still fails you may check for a reset button within the settings of the printer. If that fails. Make a trip to your nearest electronic store. Make sure on the next printer only us genuine printer ink from that company.
   

Hope this helps. Have a great day !

Sincerely,
TechGuy21

Sounds like there is a problem with the printer cartridge. Simplest solution would be to return it to the point of purchase for a replacement.


Did you mean you have an Epson WorkForce 1100 Wide-format Printer?


If you think the problem is with your printer then you could work through the installation procedures to make sure you have done it correctly.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=FAQ&oid=130785&prodoid=63084675&foid=148017

The Epson CX9400F printer seems to require replacement of all the color ink cartridges, even if only the Black is empty.

I print almost exclusively in Black, but with my first change of Black, I was forced to change all the color. At the time I thought Epson did not provide completely filled color ink cartridges.

Just yesterday, I replaced Black and the printer complained it did not recognize the rest of color cartridges. So I replaced all the other color ink cartridges and now it works fine.

You might want to check out www.clickinks.com for cheaper, mail order alternatives which are Epson ink compatible, if you are not in a hurry.

ew

hi.make sure there is no tape or dirt on cartridge chip contacts.if still no joy trying iserting one cartridge at a time then installing.say insert black then will say others carts missing red blue yellow.keep going till they are installed.sometimes helps.make sure the carts have lastest chips installed version 5 or higher if compatable cart.should not be a problem if bought from epson.eg t711 etc will fit but must be new carts with new chip otherwise may not accept.i belive the sx100 has something like t811 or something.this may be the new chip.otherwise may just be a faulty chip on the cart.you can get refillable carts or ciss system on ebay you put in your own ink.they are brillant.cart chips reset when low ink.hope this may help.

I am assuming that you already have a replacement ink cartridge.

• Make sure the printer is on.
  
• If the LCD screen says that your ink cartridge is empty than

you can simply press the Color button (the button looks sorta like a diamond with a line in the middle of it).

• If you wanna change the ink cartridge but the printer does not say that it is empty then
  

press the setup button, then press the top left button until Replace ink is displayed. Finally, press the Color button.

• Lift up the scanner section
• Wait for ink cartridge holder to move to replacement position then open its cover.
• Identify which cartridge you want to replace. Press in the tab to release the cartridge, then lift straight out.
• Before unwrapping the new cartridge, shake it gently four times. Then remove from wrapper.
• Lower new cartridge into holder, press down firmly until clicks.
• Close cartridge cover
• Carefully lower the scanner section and press it down until it clicks

These instructions were found in http://files.support.epson.com/pdf/cx64__/cx64__pg.pdf on pg 12.

Try removing the cartridges and unplug the printer.
Plug it back in and try to install the cartriges.