Question about Apple MacBook Air

1 Answer

Macbook air switches on but only displays grey screen and a ? where the apple should be

Posted by Anonymous on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

    Night Owl:

    An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

  • Expert
  • 124 Answers

SMC reset

  1. Shut down the computer.
  2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
  3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
  4. Release all the keys and the power button at the same time.
  5. Press the power button to turn on the computer.
    Note
    : The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
If this does not work, make contact with Apple store for free in shop evaluation and likely repair.

Posted on Sep 28, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 3 Answers

SOURCE: macbook Startup Never ending Apple Logo and Circle

try holding down the alt(option) key when starting up it should give you a list of startup options, it sounds like you dont have a astartup disk (an operating system) installed.

Posted on Dec 12, 2008

parrotheadpc
  • 2600 Answers

SOURCE: Switch on - screen is grey with flashing folder with questionmark

Hard drive is dead or the signal from the hard drive is not being read by the ide controller. I'm working on a MacBook 13 inch right now with the same issue. I had a spare hard drive and a windows Vista disc, so I installed the hard drive and inserted the vista install disc and the laptop loaded and installed Vista on the Mac with no issues. I took the hard drive from the Mac and attached an adapter to it and ran it through a usb on another laptop and the laptop could not read the files on the drive....so, the drive was bad.

Posted on Oct 24, 2009

arnomonfort
  • 115 Answers

SOURCE: My apple aluminum keyboard not working with Macbook Air

try to connect your keyboard to the mac air while mac book is connected to internet (by wifi) then update your programs (apple menu - update).

Posted on Dec 30, 2009

MacAppleTech
  • 206 Answers

SOURCE: Grey Screen Apple Start up issue

It appears there may be a possible startup item or issue with your firmware, which may be causing this issue, so I am going to provide some procedures in order to help you resolve this gray screen issue. But first, let me help you remove that disc first:

font.f1 {font: 13.0px Myriad Pro} font.f2 {font: 14.0px Myriad Pro} Procedure #1 - Ejecting CD from drive
Here are some steps I recommend you try to resolve the issue with the disc not ejecting properly

• Reboot your Mac
• Hold down your Mouse button(s) prior to the Apple Chime
• Keep holding the mouse button down while your Mac boots up
• The disc should eject before you reach your Desktop
• When it does, simply release your mouse buttons.
-------------------------------------------------------------------
If this does not help resolve ejecting the disc in your Macbook's drive, you are going to have to take more of a command-line approach:

font.f1 {font: 12.0px Helvetica} -EJECTING DISC USING TERMINAL-

From your Desktop:
•Click anywhere on a blank space on your desktop. Now you should see Finder listed near the Apple menu icon.

• From the Finder menu, click on Go, then Utilities from the
drop-down menu. This will take you to your Utilities folder.

• Locate and open the Terminal utility
• At prompt, type: drutil eject

• Now
press the Return key on your keyboard

(NOTE: If you have a CD/DVD drive with a tray, type: drutil tray open press the Return key on your keyboard )en
• This command line should eject the disc from the drive, unless there are mechanical issues with the drive within your Macbook.
---------------------------------------------------------------------
At this point the disc should be ejected from your Macbook. If this is the case, then I will now need to direct you back to Safe Boot mode, but with a little twist, from what you may have tried when you last when to Safe Mode:
-----------------------------------------------------------------------

I am going to have you take your Mac into Safe Mode to see if we can't remove a possible folder(s) that may be affecting your Mac's start up function.

Try these steps:
-SAFE BOOT MODE-
• Reboot your Mac
• Upon restarting your Mac, press the Shift key.
• Hold the Shift key until you see a White Screen with Gray Apple icon and eventually a spinning gear.
• When you see the Spinning gear, release the Shift key.
• Allow the Mac to continue booting up. Also this may take a little while.
(NOTE: this may take anywhere from 5 to 15 minutes to load to the Safe mode screen depending on the performance of your Mac, but if it exceeds this time, shutdown your Mac and try just once more. It may have just frozen up the first time around for you.)
• You are going to enter the Safe Mode (which looks like your main desktop environment the only difference is certain start up items are disabled.)

• Once within the Desktop in Safe Mode
• From the Finder Menu, click Go> Go to Folder
• Type in this line: /System/Library/StartupItems
• This path, is going to take you to the System Library folder which has all of your Mac OS X Startupitems.
• Remove all of those folders to the Trash.

*Reboot your Mac normally and see if you can access your normal User desktop environment.

--------------------------------------------------------------------------------
Post back to me, if these particular Safeboot procedure does not help. Thanks!

Regards,

-Mactechtrainer



Posted on Feb 02, 2010

  • 9 Answers

SOURCE: when i turn on my

did you install anything new or damage your comp?

Posted on Jul 16, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

How do i change screen resolution and text size on Macbook Air 10.9.2?


Go to: System Preferences>Displays> Click on "Display" Tab, click on "Scaled" and they change the res.

Apr 29, 2014 | Apple MacBook Air

1 Answer

When turning on its saying start up disc is full and have to make space and also now for second time in 2 weeks i clicked on start up disc rebooted and now just have grey screen


When u turn on your PC, press down F6 or F3 ( Different key on different systems to go to setting) once setting page is displayed, select primary boot as Disk instead of CD rom and then reboot. Hope this helps :)

Aug 18, 2013 | Apple MacBook Air

1 Answer

MacBook Pro 2,1 17" Model A1212 Grey Screen


it sounds that you have problem in the video card.

Oct 23, 2012 | Apple Macbook Pro A1212 Wsxga Lcd Screen...

1 Answer

What would make a MacBook display flash off and on?


If this is the 15-inch MacBook Pro with Retina, it is a known problem that Apple has been less than cooperative in fixing:
How to Fix Flickering Display on MacBook Pro Retina

Mar 14, 2012 | Apple MC968LLA 11 MacBook Air Notebook Mac...

1 Answer

I bought Macbook air 11"


This exact same thing happened to me, the only way I got my laptop to work again was to reinstall the laptop's original operating system software. Follow the instructions on this website:
http://www.ehow.com/how_4894762_reset-apple-mac-book.html
By doing this your macbook should work again, but all information on your harddrive will be erased including non-standard applications such as word ect...

May 07, 2011 | Apple MacBook Air

1 Answer

I noticed some white burn mark on my Apple Macbook Air 13" LCD Screen especially when the screen is in black or grey mode.


Most likely some dead pixels. If you have apple care then you can go to the apple store and talk to a specialist about it. They may be able to repair the device if possible.

Feb 04, 2011 | Apple MACBOOK AIR 9C7C LAPTOP LCD SCREEN...

1 Answer

Macbook pro grey screen


isolate it first. try using an LCD screen. if the LCD is not in grey screen, then your macbook lcd is defective. you need a replacement for it.

Jun 28, 2010 | Apple MacBook Pro Laptop Computer with...

1 Answer

MacBook Air has a stripe of bad display


known problem of Macbooks, you'll have to bring it back to apple's store.

Dec 30, 2009 | Apple MacBook Air Mac Notebook

1 Answer

Switch on - screen is grey with flashing folder with questionmark


Hard drive is dead or the signal from the hard drive is not being read by the ide controller. I'm working on a MacBook 13 inch right now with the same issue. I had a spare hard drive and a windows Vista disc, so I installed the hard drive and inserted the vista install disc and the laptop loaded and installed Vista on the Mac with no issues. I took the hard drive from the Mac and attached an adapter to it and ran it through a usb on another laptop and the laptop could not read the files on the drive....so, the drive was bad.

Oct 24, 2009 | Apple MacBook 13"White /2.0Ghz Intel Core2...

Not finding what you are looking for?
Apple MacBook Air Logo

59 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Computers & Internet Experts

paulcarew

Level 3 Expert

2463 Answers

Martin Buck
Martin Buck

Level 2 Expert

82 Answers

Paul Bade

Level 3 Expert

1536 Answers

Are you an Apple Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...