Question about Kobo E-reader Touch 2gb, Wi-fi, 6in - Silver

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Troubleshooting kobo touch

All of a sudden my Kobo Touch won't save my bookmarks

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omendata330
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SOURCE: as well as not connecting to sky my kobo will not recognise authors or names of books or password to let me on to site to enter there trivia quizes

Reset or delete and recreate the login account.
Your profile is probably corrupt.

Posted on May 13, 2014

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My kobo is frozen on starting sync won't turn on or off


Note: If your Kobo device has been physically damaged, it is no longer covered by Kobo's limited warranty. On a Kobo eReader, a physically damaged screen will look like it's been shattered, or you may see vertical or horizontal lines on the screen with a frozen image. If you haven't dropped or damaged your Kobo eReader, but are experiencing issues, try the steps below in the order suggested.
  • Turn your eReader off and then on again.
  • If your screen is frozen, slide the power button to the right and hold it for 10 seconds. Your eReader should turn off.
  • Turn your eReader off and charge it for at least four hours. Note: Your computer should be turned on while you are charging your Kobo eReader.
  • If your eReader isn't charging, try using a different Micro USB cable or a different USB port on your computer. Note: If your eReader's battery is completely drained it can take up to 15 minutes before it reacts to being plugged into power.
  • If you're having trouble while reading a book on your Kobo Aura H2O, Kobo Aura, Kobo Aura HD, Kobo Glo, or Kobo Mini: tap the centre of the screen to bring up the Reading Menu, tap the > Home icon to return to your Home screen, then open your book again.
  • If you're having trouble while reading a book on your Kobo Touch: press the Home button and open your book again.
  • Try a basic reset.
  • If you're still having issues, consider a factory reset.
  • If you're unable to reset your device, please contact Kobo Customer Care

Mar 14, 2015 | Kobo 6" eReader Touch Edition

1 Answer

Kobo plugged into computer but nothing happens when I press connect


Do you have the proper device driver installed on the computer?
:Other info I found online, but have not looked into:

Open the Hardware and Devices troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

In addition you can also check if the device manufacturer have driver for the device.
For additional help, please see:
Kobo Help Forums/Frequently Asked Questions - Kobo eReader
http://kobo.zendesk.com/forums/165796-frequently-asked-questions-kobo-ereader
Need help with your Kobo eReader?
http://koboereader.com/FAQ

Feb 24, 2015 | Kobo 6" eReader Touch Edition

1 Answer

Can you get a replacement battery for a kobo touch


Will one of those extra battery packs work to power the kobo? I just bought a 'pocket juice' at walmart to use with my cell phone.
Others are saying it is not worth putting in the real battery.
http://www.mobileread.com/forums/showthread.php?t=102752

Dec 21, 2014 | Kobo 6" eReader Touch Edition

1 Answer

Kobo account login


If the books have been loaded from Kobo, you can go to their site and load them again (for free). If not, you would have to get them again from other sources and may have to pay for them again.

Aug 10, 2014 | Kobo 6" eReader Touch Edition

1 Answer

How to find my mac address on my kobo touch ereader?


that is the mac address.. remove the period (.) and add colon (:) after every 2 characters

Aug 06, 2014 | Kobo 6" eReader Touch Edition

1 Answer

My touch screen kobo reader has stopped working


Make sure the Kobo is fully charged and switched off. Hold down the 'HOME' key while turning the Kobo on. When you see the power light release the 'HOME' key. The lights will flash. Follow the onscreen prompts.

Jan 06, 2012 | Kobo eBooks by Kobo

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