#1. You should call APC Technical Support. It's free, and they will help you. You should get voltage even without a load on the unit.
#2. There is a Tripple-Slot unit for this device. It's specific for the Silcon based units. Read the manual, and there is a PN that you need for it. If it doesn't say SILCON, then it won't work. (I tried).
Paul
Data Centers Canada
www.datacenterscanada.com
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