Problem with ups apc silcon 10kw 400v ups failure and i need the troubleshoot steps and documentations.

Your English is OK, I can understand it! I can't say for sure but I believe that some UPS units don't come on unless they batteries are charged and in good condition. Try to locate the cells/batteries and check each one individually with a volt meter. The voltages should be almost the same on all batteries (usually 12 volts).

• ever worked before? now, not told history , no clues.
• just installed now? or bought used? now?
• batteries installed correctly ? per the free manual>?
• let the batteries charge fully or for 4 hours first.
• no UPS turns if the battery check fails (at get go)
• or not charged first (some)

RTM read the manual at APC.com in your language.
wow i could cook a Turkey at 40kw. or heat 40 rooms here.
you a new hire in a SERVER farm huge?

Hello.

The defaulted password for this unit is:

APC

This is from the APC web site of discontinued products.
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SL30KF&tab=documentation
I did not find any hardware password reset option. It is possible that the internal card may have a password reset jumper on it. I do not have a unit available so I cannot confirm if this is available or not. Support for this model has been discontinued so you will not likely get help from the company.

I do have a local number for Schneider Electric that took over APC. You can call them directly and see if you can find someone who may know more about this product.

(714) 662-4432

ebm R2E225-AU64-26

check the bridge rectifier

bridge failure
replace

#1. You should call APC Technical Support. It's free, and they will help you. You should get voltage even without a load on the unit.

#2. There is a Tripple-Slot unit for this device. It's specific for the Silcon based units. Read the manual, and there is a PN that you need for it. If it doesn't say SILCON, then it won't work. (I tried).

Paul
Data Centers Canada
www.datacenterscanada.com

For Silcon UPS you must ask the person who install the unit if he change the password but for the defualt calibration password is 090909

Hi, I have apc silcon 20kva ups my ups is working fine but display scree the ups front door machine language what i m doing.
regard

Dear,

Tell me your problem in short words then i can resolve your problem...

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Regards