Turn system off and use a paper clip to manually open the drive door. Straighten a paper clip, then insert it in the small opening to the right of the eject button. This should manually open the door and you can remove any disks in the drive. Then reboot and see if it will open and close normally.
SOURCE: dell xps m1330 dvd drive will not eject cd inside
Im a dell tech, and i hate those cdrom styles, but, that is what the consumer wants, so we make them. Try starting the machine, then press F2 to enter the BIOS. once in the bios, press the eject button. listen for any noises, (an attempt to eject). if you hear a sound, it means the drive should be capable of ejecting the disc, and perhaps the disc has not seated correctly. If the disc will not eject, you must contact Dell. This is from the DELL dcse site: "
Optical Drive
The XPS M1330 has a slot-loading optical drive instead of a conventional tray-loading module. There is
no mechanical eject mechanism for the drive to eject stuck discs. This means you must replace the drive if a disc
gets stuck in the drive. After replacing the drive, disassemble the old drive to remove the disc for the
customer."
SOURCE: problem w/ dvd drive in dell xps 1530
turn of the computer and press F2 when starting it back up then when you get a funny screen press eject. it worked for me
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