Hypercom T7P-T only printing on right side of receipts. Tried loading paper again, can't find any troubleshoots to help! It's an older machine but it was doing it right and then stopped again.
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There are various responses regarding the operation of the printer on the Omni. Use the
following to guide you through resolving this problem.
Terminal Response
Probable Cause
Action Taken
No Receipt Prints
Terminal is out of paper.
Load paper and/or verify that the paper is installed correctly.
Motor on printer is defective.
Have terminal serviced.
For Vx-6xx terminals only, insufficient charge remaining in the battery to
complete the print operation.
Check battery status and recharge if neccessary.
Receipt Feeds, But Nothing Is Printed
On It
Not using thermal paper.
Ensure thermal paper is being used.
Thermal paper loaded upside down.
Ensure thermal paper is being fed from underneath the roll, as it will only
print on one side of the paper.
What that means is that there was some sort of communication error in the machine. In my case, a credit card payment went through to the merchant services but not through my machine. The balances did not match. Call the customer service number on your machine and they will fix it within a minute!
Receipt Feeds,But Nothing Is Printed
On It. Not using thermal paper. Ensure thermal paper is being used. OR MAYBE Thermal paper loaded upside down. Ensure thermal paper is being fed from underneath the roll, as it will only
print on one side of the paper.
Hi. When they run out of paper, you just load a new roll, and the
machine will automatically continue. There is no need to clear the
error. It will continue when it senses fresh paper in the receipt side.
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