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Posted on Oct 17, 2013
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I've got a Dell Printer 962. Recently it was printing horizontal lines all the way down the page. Now it has stopped that and is showing an error message "right cartridge incorrect" and won't print. It printed last night with the same cartridges (which are showing half full still). Now the only way I can get it to print is to take out that right(color) cartridge and print black only. Which is very faded without using the color cartridge. I have tried cleaning the cartridges, running an alignment page and taking them out and reinserting them. Nothing works. Help!

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chockalingam

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  • Contributor 20 Answers
  • Posted on Nov 09, 2013
chockalingam
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Joined: Feb 10, 2009
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Hi Sobek70,

Please check if the cartridge is not dried out.

It will get dried out if you have not used that cartridge for certain period of time.

Try to replace the color Cartridge.

3 Related Answers

sigma_shiva1

SHIVAJI YADAV

  • 188 Answers
  • Posted on Oct 25, 2007

SOURCE: Printer Error

check all drivers first........

if it dont work............try to print any matter........
if it work then main matter u r trying to print may be in not a printer supported format

dont forget to tell me u r problem solved or not
best regards & best of luck..

Ad

Anonymous

  • 85 Answers
  • Posted on Mar 31, 2009

SOURCE: PDF files only print in landscape

Found it! The problem was that Adobe was set to print with page scaling set to Tile. Even though you see the preview as portrait (with page setup AND printer setup also in portrait), for Tile, it prints in landscape.
User said this fixed it.

Anonymous

  • 134 Answers
  • Posted on May 04, 2009

SOURCE: Trying to get my Espon P860A Stylus Color printer to print out

Please do a printer check first. Print out a nozzle check pattern.
Trash and re-install the epson printer software. The driver for your product is downloadable fromt the epson.com site.

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Dell 962 printer showing an error message "right cartridge incorrect". It printed from that cartridge for the past few months. Now nothing. I had to take it out to get the printer to print at all. Now only...
If this is a Dell 093-962 try the following -
  1. Turn the printer off.
  2. Reseat the toner mentioned in the error. For instruction on toner removal and installation for your specific system please check the User Guide.
  3. Once toner is re-seated, power the printer back on and check for error.
  4. If no error reported try printing a Settings page.
    • Press the Menu Button on the printer.
    • Highlight Reports/List and Select.
    • Highlight System Settings or Printer Settings (depending on your specific printer model) and Select.
    • The Report should now Print.
  5. If the 093-862 error recurs please try another toner from a working Dell Laser Printer of the same model or from stock (If available).
  6. If the error recurs with a working or 2nd toner please confirm that the Toners used are Dell Branded.
  7. If non Dell toners are used please ensure that you have the 'Non Dell Toner' option turned on.
    • Press the Menu or Info button on the Printer Operating Panel.
    • Scroll down until Admin Menu is Displayed and Select (If there is no admin menu go to next step).
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    • Scroll down to Non Dell Toner and Select to turn it on.
    • Re-start Printer for the setting to take effect.
    • Detailed instruction for turning on the 'Non Dell Toner' option for a specific model can be found on your systems User Guide.
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Hope this will help you in resolvig teh printing issue.

Cheers!!
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Apr 30, 2009 • Dell 962 Photo All-In-One InkJet Printer
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I will add a bit of info. to my already posted problem: and Thank you to all who offered solutions! The line that is printing from the Auto. Feeder is about 2 inches from the left side, and it runs from...
Look at this Dell 962 Depot Repair Procedure. It shows how to diagnose the 926 : ftp://ftp.lexmark.com/depot/Dell/Dell_962_Depot_Proc_rev091206.pdf Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Apr 25, 2009 • Dell 962 Photo All-In-One InkJet Printer
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I have a Dell Photo All-in-One printer 926 that uses Series 9 ink cartridges that recently went offline with a 1203 error message after I tried to print 20 color pages on matte finish photo paper. My...
Hope this may work for you.


Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
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2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.
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I am not familiar with you exact printer, does it take a toner too? or just cartridges.
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Color Printing Produces Pink Horizontal Lines
Hello we have had customers with this problem and this model printer We came upon this type of problem also exhibited the same lining when you did a nozzle check independant of the computer (not attached to computer and just using the internal head check print) This was a cartridge problem and after replacing the cartridge the problem stopped.
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Dell 962 printer showing an error message "right cartridge incorrect". It printed from that cartridge for the past few months. Now nothing. I had to take it out to get the printer to print at all. Now only...

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