Compaq V2000 - Service Tag V2220US Only recognizes the CD/DVD drive as "CD" Does not see it as a DVD Drive. Listed as: _NEC DVD+-RW ND-6500A in Device Manager.

Remove the drive from your computer, and temporarily connect it to another desktop computer.
If it still does not work, then it's time to responsibly recycle it, and spend $40 to purchase a new CD/DVD reader/writer.

Hi,
see if its recognised in the Device Manager. Start/My computer/Control Panel/System/Device manager.
if so remove or uninstall the Drive.
Physically remove/eject the drive from the Computer. reboot then shutdown. re-insert the Drive. boot computer and see if it,s detected by the system or ( found new hardware Wizard )
re-install any drivers as requested. Installing SP3 shouldn,t do this. unless the drive was actually Virused Or failing already.

Mike @ compurepair.

I had the same problem and found the answer here.Follow this link
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml
Good luck

Does the drive show any activity after a disk is inserted and does the LED light illuminate?
If the drive won't read the contents of any CD or DVD disk, then remove the drive an insert it again.
Insert a disk and see if the is activity, if there is nothing then most likely the drive is dead and you need a replacement.
Try and borrow a drive and test it in your laptop.

There is a reason most DVD readers, writers are so cheep is because they are warranted for 1 year. If you're NEC is less than a year old & you have a recipt you can send it back to NEC for a new one. If you need another DVD player to replace a bad DVD drive & want to buy one, I can suggest a couple.
http://www.meritline.com/sony-nec-optiarc-ad-7530b-8x-dvd-dl-slim-drive-black.html

http://www.geeks.com/details.asp?InvtId=AD-7530B&cm_mmc=GoogleProducts-_-DVDDrives/DVDBurners-_-DVDDrives(Notebook)-_-AD-7530B&zmam=2003677&zmas=1&zmac=129&zmap=AD-7530B

It would not hurt to install the firmware for you're current DVD drive. This might breath life back to the drive. (Might)! Nothing to loose. Download the firmware from this link: http://drivers.softpedia.com/get/FIRMWARE/Nec/Nec-ND-6500A-firmware-424.shtml

Good Luck!
M

I figured out what was causing the problem with my NEC 6500A on my Dell laptop: The Sony Picture Motion Browser software that I was using to burn DVD's is only compatible up to Service Pack 2 of Windows XP. The day after I installed Service Pack 3, the software stopped burning DVD's. So I uninstalled Service Pack 3, rebooted, unistalled the Sony PMB software, rebooted and re-installed the Sony PMB software and I can now burn DVD's again. So check whether the software you're burning your DVD's with is compatible with whatever version of your operating system you're operating with. Hope this helps someone else!

I have encountered this problem numerous times and, while I'm not sure of the exact cause, the remedy that works 90% of the time for me is to create a 1:1 solution of isopropyl alcohol & distilled water and to GENTLY brush the laser with a cotton swab tipped with this solution.  Afterwards, use the other side of the swab to completely dry off the laser, ensuring that absolutely no cotton fibers are left behind.  Good luck!

I used to have a DVD/CDRW driver on my Sony Vaio and I had to replace it twice it died on me and I had to buy a new one every time the truth is that many things can go wrong for such small device so try this go to http://drivers.softpedia.com/get/FIRMWARE/Nec/Nec-ND-6500A-firmware-424.shtml Download the firmware, if after that it still wont work your chances are that you have to buy a new one.

If it's only 8 months old, then you have atleast 4 months left on your warranty. The problem will either be the ide controller channel or the dvd drive and firmware has faulted, the same fault probably happens when you have put a dvd in and it wont read or eject. Return to the place of purchase, where the drive should be replaced or the notebook exchanged.

sounds like your dvd laser has failed if it reads other media as there are normaly 2 lasers one for reading cds and one for dvds try using a cleaning disc to clean the lenses