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Question about NEC ND-6500A DVD±RW Dual Layer Burner

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CD/DVD won't eject, won't play, Device Manager doesn't recognize.

I have a Dell Inspiron E1505. The DVD+RW that came with the computer is a NEC DVD+TW ND-6650A. The computer is about 8 months old. All of a sudden the cd player won't open. The LED light has remained on, but when you push the button, it won't open. The emergency release works. The Device Manager does not show the player at all, and when I tried to manually add it, it wasn't on the list of models for NEC. Does anyone have any idea what's going on?

Posted by sunshinelou on

  • Anonymous Apr 30, 2008

    I have the same problem, but my E1505 is just over a year old - no longer under warranty - and I've recently moved to a foreign country, so I can't bring it back anyway. I can't get the DVD out at all.

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Anonymous

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  • 2,961 Answers

If it's only 8 months old, then you have atleast 4 months left on your warranty. The problem will either be the ide controller channel or the dvd drive and firmware has faulted, the same fault probably happens when you have put a dvd in and it wont read or eject. Return to the place of purchase, where the drive should be replaced or the notebook exchanged.

Posted on Aug 11, 2007

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