We recently had a True Z9 treadmill donated to our school by a local firm. We plugged it in today, and got the message "stuck key multi" in the display window on the console. Tried a few things to clear it (plugged/unplugged unit, turned on/off) but cannot clear it. Any suggestions?
SOURCE: T3 Treadmill Stuck Key
The cause of a “STUCK KEY” error message on the Basic or Advanced consoles. A stuck key error is displayed when one or more keys on the console or activity zone remain actuated for more than 45 seconds.
SOLUTION
Recycle the power. If the key remains stuck, the console will display “PLEASE WAIT” until the stuck key error is displayed again. Determine the stuck key. Replace the console if the problem is a key on the console. Replace the activity zone membrane keypad or the activity zone circuit board depending on the product if the problem is not in the console.
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