Question about Nordic Track NordicTrack A2350 Pro Treadmill

4 Answers

Treadmill Incline Works, belt does not move

I recently moved.  Since then, having problems with my treadmill.  When the key is inserted, all lights go on and the incline works fine, but when you press start to start walking, the belt does not move.  The readout looks like you are walking at whatever speed it is set to (1mph, 2mph, etc), but the belt doesn't move at all.  Could something have been broken in the move?  Thanks.

Posted by ncapper on

  • 2 more comments 
  • ddmoritz1 Mar 26, 2009

    Same problem....All systems go but no belt movement!!!!GGRRRR

  • kadmiel Apr 30, 2009

    We recently purchased the a2550 by nordictrack. After the third day of use we are having the same problem-everything works, but the belt does not move.

  • belk11
    belk11 Feb 12, 2013

    same problem brand new pro-form 425 ct belt moved first day since then doesnt move and everything else works fine

  • Anonymous Mar 12, 2014

    When I insert red key the treadmill inclines and then declines. it will not do anything else

×

Ad

4 Answers

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 83 Answers

Check the drive belt. It may be loose or broken. If the belt is loose, then to tighten the drive belt, start by removing the front cover. loosen the bolts around the motor then tighten the drive belt by tightening the motor adjuster bolt. Once the drive belt is tight, tighten the motor back down.

Posted on Apr 30, 2010

  • 1 more comment 
  • jmcq2 Feb 08, 2011

    Same problem - Solution - (UNPLUG FROM WALL) - Removed the front cover, discovered the bracket that held the upper electrical brush into the drive motor had popped off and the brush/spring assembly had left the channel. Found the bracket under the motor, pressed the brush spring back into the channel and snapped the cover back in place. Just to be sure it doesn't happen again and because the bracket was loose, I secured it with a short piece of heavy tape. Treadmill works good as new.

  • Erika Feb 03, 2012

    Jmcq2
    Where/what is the electrical brush? It isn't described on the exploded Drawing in the manuel.

  • Eric Koch Jan 12, 2013

    Ithe Brush housing is missing from my motor. Does anyone know if this bracket can be ordered without having to order the whole motor?

×

Ad

Joe Kala

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Corporal:

    An expert that has over 10 points.

  • Contributor
  • 2 Answers

Ditto that from jmcq2...we had the treadmill for about 8 years now and although it's used in the Colorado winter months, it is idle all Summer. When our daughter went to run the other day, nothing! All the controls worked, platform raised and lowered, but the motor didn't engage. After unplugging from the wall and taking the front housing cover off I noticed the top wire/spring/brush hanging from the top of the motor. When I checked the bottom side, it too was loose, so I loosened the two motor bolts, secured both top and bottom brush covers with a few wraps of electrical tape and it's now good as new. Total time was about 30 minutes to diagnose and repair.

Posted on Aug 03, 2013

  • Anonymous Apr 16, 2016

    Same problem exactly! After a move, everything on the treadmill was working except the main motor. I spent a couple of hours trying to figure out what to do until I found this post. Saw the loose spring sticking out of the motor, found the brush cover lying on the bottom. Reinserted brush, covered, taped. It works. Thank you!!

×

Ad

Alec Vo

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Same problem with my NordicTrack Elite 9500 Pro
Fixed! thanks for your posting, it's great help!

Posted on Feb 23, 2016

jmcq2

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

I had the same problem.

First - UNPLUG TREADMILL FROM THE WALL - I removed the front cover and found the upper brush had sprung out of the drive motor. I found the brush cover under the drive motor. I pressed the brush/spring assembly back into the channel and snapped the cover back in place. The assembly was a bit loose, I secured it with a short piece of electrical tape to prevent it from coming apart again. Works good as new.

Posted on Feb 08, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When I press start the treadmill goes for about 1second and stops. Incline/decline works, no error messages. Red flashing light on the control board after the treadmill motor quits. Stops flashing if I...


Contact the store where you bought it. I'm sure your treadmill is covered by the warranty.

Anyway, the next time buy some high quality treadmill to avoid any hassle. I like the treadmills reviewed here: http://www.your-workout-routine.com/cardio/best-treadmills-2014/

Nov 14, 2014 | Exercise & Fitness

2 Answers

The treadmill on my Roger Black Gold Treadmill won't move when the power is on. The board lights up and the incline etc works but the treadmill just won't move. Can anyone help me please?




please see the video and proceed according, LUBE the rollers bearing very IMPORTANT!
However , if the problem persist your must test a) main motor+belt
b) main control motor board see the block diagram attached.
God bless you
1_4_2013_6_23_55_pm.gif

Jan 04, 2013 | Exercise & Fitness

1 Answer

My Reebok v6.80 treadmill turns and lights up but won't go.


1) LUBE the deck belt,you have a WORN deck belt, this happen because you didnot lube according with the schedule maintenance
29 LUBE the rollers bearing too
3) Test the drive belt motor, for worn or crack, or adjust if is possible
4) Test the input voltage motor, if there are the motor need repair
5) Test the output voltage board, for input voltage motor, if there are NOT the board is faulty.
God bless you

11_28_2012_3_51_17_pm.gif11_28_2012_3_51_56_pm.gif

Nov 28, 2012 | New Balance 1400 Treadmill

1 Answer

The incline on my proform treadmill is not working and now I can't get the treadmill to start, it just keeps inclining up and down


ICON CALIBRATION INSTRUCTIONS- INCLINE
1) Press the Stop and the Speed Up keys down while inserting the safety key.
2) Press the Stop key one time. The Time window should read EP:2P. Some newer models may also say FP, Pass, or the like. This means that it passes the EPROM test.
3) Press either incline key and the incline will calibrate automatically.
4) THIS IS A VERY IMPORTANT STEP BECAUSE YOU WILL GET AN ERROR MESSAGE IF THIS STEP IS SKIPPED.After completing calibration of incline, press the Stop key and then remove the safety key.



If the incline moves but you it will not operate normally nor calibrate, check the wiring from the incline sensor to the power board. If all looks normal, put it back in calibration and see if you see a blinking “- -” symbol in the incline window when you are calibrating. If not, the incline sensor is bad.

If the incline moves but only just a bit, it could be a problem as simple as the gearbox on the motor being jammed. We remove the motor from the treadmill, reconnect the wiring, and then try to run the incline motor outside the treadmill. Many times, this will unjam it if that is the problem and then reinstalling it in the treadmill will get it to work. If you have the same problem or it doesn’t run outside the machine and you can hear it try to work, you need to replace the incline motor.

If the incline motor does not move, we need to figure out if the motor is getting voltage. Use a simple multi-meter and set it to AC volts. When you put it into calibration, it tries to calibrate the directions one at a time. Measure across the white and black wires first, then measure across the white and red wires second. If the motor is getting voltage you will read 120VAC (or
thereabouts) one one of the measurements. If you have voltage but the motor won't move, you need to replace the motor.
4.
If the incline motor does not move and you have done the voltage test and you do not have any voltage present, there is a problem in the electronics board that supplies the power. If the console is powering the drive motor as normal, you can bet it is getting an incline signal and the power board needs to be replaced (some models have an integrated power board/controller) so if there is only a single board the whole board has to be replaced. It is possible the console is not giving the proper signal but we've never seen it happen in thousands of treadmills.



Jul 09, 2010 | Proform 650 Crosstrainer Treadmill

1 Answer

Treadmill turns on but belt not turn on


Press the Stop and the Speed Up keys down while inserting the safety key this will get the into calibration mode. The next step is to press the Stop key one time. The Time window should read EP:2P. Some newer models may also say FP, Pass, or the like. This means that it passes the EPROM test. if it says 2F, FF or Fail then the upper console needs to be replaced
Press either incline key and the incline will calibrate automatically.
BE CAREFUL, THE TREADMILL WILL RUN AT FULL SPEED IN THIS NEXT MODE! DO NOT STAND ON THE WALKING BELT. Press the Speed Up key and hold it down until 85 is shown in the Distance window (some models may show the 85 number in another window
If the belt does not move in this mode then the controller board is defective and needs be replace.

Jun 01, 2010 | HEALTHRIDER S300i Treadmill Motor Control...

1 Answer

Treadmill is plugged, lights are on but does not work


The standard calibration procedure to calibrate an Icon treadmill is done by holding down the speed up and stop keys while inserting the safety key or putting the key in place (if magnetic). If your keypad is not responding, because your treadmill keypad has failed or the console computer has failed. In these cases, the keypad can be replaced in limited instances or the console has to be replaced.
Now if you are able to get in calibration mode then Press the Stop key one time. The Time window should read EP:2P. Some newer models may also say FP, Pass, This means that it passes the EPROM test. If it shows ff or 2f your upper console will need to be replace.
Next step if eprom passes: Press either incline key and the incline will calibrate automatically.
DO NOT STAND ON THE WALKING BELT.Press the Speed Up key and hold it down until 85 is shown in the Distance window (some models may show the 85 number in another window). if you get the the number to 85 and the belt does not move , on the lower board you will see a like flicker that would be the speed control this tells you that the upper console and terminal cable is good ,but lower board defective.

May 20, 2010 | Epic View 550 Treadmill

1 Answer

When I turn on the treadmill, the incline is stuck @ 12degree and the console beeps and I can not control the treadmill at all. What do I need to do?


ICON CALIBRATION INSTRUCTIONS- INCLINE
1) Press the Stop and the Speed Up keys down while inserting the safety key. If this doesn’t work, click on the help topic entitled “Alternate Calibration Codes” for key sequence instructions to enter calibration.
2) Press the Stop key one time. The Time window should read EP:2P. Some newer models may also say FP, Pass, or the like. This means that it passes the EPROM test.
3) Press either incline key and the incline will calibrate automatically.
4) THIS IS A VERY IMPORTANT STEP BECAUSE YOU WILL GET AN ERROR MESSAGE IF THIS STEP IS SKIPPED. After completing calibration of incline, press the Stop key and then remove the safety key.

  1. If the incline moves but you it will not operate normally nor calibrate, check the wiring from the incline sensor to the power board. If all looks normal, put it back in calibration and see if you see a blinking “- -” symbol in the incline window when you are calibrating. If not, the incline sensor is bad.

  2. If the incline moves but only just a bit, it could be a problem as simple as the gearbox on the motor being jammed. We remove the motor from the treadmill, reconnect the wiring, and then try to run the incline motor outside the treadmill. Many times, this will unjam it if that is the problem and then reinstalling it in the treadmill will get it to work. If you have the same problem or it doesn’t run outside the machine and you can hear it try to work, you need to replace the incline motor.

  3. If the incline motor does not move, we need to figure out if the motor is getting voltage. Use a simple multi-meter and set it to AC volts. When you put it into calibration, it tries to calibrate the directions one at a time. Measure across the white and black wires first, then measure across the white and red wires second. If the motor is getting voltage you will read 120VAC (or thereabouts) one one of the measurements. If you have voltage but the motor won't move, you need to replace the motor.

If the incline motor does not move and you have done the voltage test and you do not have any voltage present, there is a problem in the electronics board that supplies the power. If the console is powering the drive motor as normal, you can bet it is getting an incline signal and the power board needs to be replaced (some models have an integrated power board/controller) so if there is only a single board the whole board has to be replaced

May 15, 2010 | Epic View 550 Treadmill

3 Answers

Ifit treadmill will not incline but everything else works, how do I fix the incline


You may need to calibrate the incline. Do this with the following procedure.
Safety key out
press the stop and speed up buttons at the same time while inserting the safety key. (you are now in diagnostics)
press the stop button one time only.
now press the incline up button (incline motor should start moving up)
incline will go up to the top and then all the way to the bottom. when it gets done you can remove the key. Reinsert the key and you should be operating normally.
Good luck Tim

Nov 23, 2009 | Proform Quick Burn Pro Treadmill with 12...

1 Answer

Manual Treadmills vs. Motorized Treadmills


Treadmills come in two basic varieties, just like lawnmowers: manual and motorized. But, unlike a lawnmower, you will generally get a better workout from a motorized treadmill. Manual Treadmills - Getting Going On a manual treadmill, the action of your feet against the deck moves the belt. Pros * You provide all of the motive power and exercise your lower body. Cons * It can be difficult to get the belt moving intially. That straining against the belt can stress your joints. * You may have to raise the incline of the treadmill significantly to make it easy enough to get the belt moving. * Once the belt is moving, however, you would have to stop and get off to change the incline, so you are stuck with one incline level during each workout. Motorized Treadmill Advantages * The belt is moved by the motor, you don't have to strain to start it. * On many treadmills, you can adjust the speed and incline while you are still walking or running. On others, you may have to get off and adjust the incline manually, but you just have to turn on the treadmill to start the belt again. Manual Treadmills - Speed With a manual treadmill, you go only as fast as you push yourself. If you slow, it slows. If you stop, it stops. Motorized Treadmill Speed and Workouts The speed is adjustable and many motorized treadmills have workout programs that adjust the speed to give you a varied workout. This pushes you to go faster. The constantly moving belt of a motorized treadmill motivates you to keep up. Costs Manual treadmills are relatively inexpensive, in the $100-200 US range. Motorized treadmills for home use cost from $750-$5000, and generally the more you pay, the better you get. Most motorized treadmills under $1000 have underpowered motors and are less sturdy and have fewer options for adjusting the incline, programmed workouts, etc.

Dec 01, 2008 | Endurance TF3i Folding Treadmill

Not finding what you are looking for?
Nordic Track NordicTrack A2350 Pro Treadmill Logo

8,089 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nordic Track Exercise & Fitness Experts

Cindy Wells

Level 3 Expert

6132 Answers

Marvin
Marvin

Level 3 Expert

85239 Answers

Jesse Garza

Level 2 Expert

80 Answers

Are you a Nordic Track Exercise and Fitnes Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...