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Have you dropped it or got it wet/ moist? If so you need a new screen. Go to eBay.com and type in iPhone screen replacement service. It should cost you no more than 35-40$
OK..your touch screen was jammed or not working and you did reset via code *2767*3855# then the phone restarted with the calibration cross....you tapped the cross but nothing is happening.......what to do? first shutdown the phone remove the battery for 30 sec also remove the simcard put the battery again start the phone when the calibration screen pops up tap on the cross here you must feel the tapping is working by feeling a light vibration of the phone.....then tap on the lower bar of the screen which has color (light gray) different than the calibration screen the cross will move to another corner......repeat this for all four corners then you should see and OK on the bar to save and exit to the normal screen........done
press the volume down button on the left side of the phine and a menu will pop up at the top o the menu you can click on "vibration" set it to 0 and touch vibrations will stop
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