Audiovox Richmond 6G40-36F 6-Year Tall Gas Water Heater Logo
Anonymous Posted on Apr 12, 2013

Disconnected wire on gas hot water heater/no hot water

Something may have fallen and hit heater... disconnecting wire

  • Ted H Apr 14, 2013

    Thermocouple. It's job is to turn off the gas supply if the pilot flame goes out. If it fails, you have the same condition as no flame. Thermocouples are inexpensive - last one I bought was about $7 so likely double that now!

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Ted H

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  • Posted on Apr 12, 2013
Ted H
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  • Anonymous Apr 13, 2013

    Heard a noise, like a crash...now no hot water. Piezo wire was disconnected. I re-connected it but still won't light after following re-light instructions. Maybe something fell, or something internal faulted?

  • Ted H Apr 13, 2013

    OK. So a piezoelectric starter should produce 10-20kV at the ignition tip. A 'snap' loud enough to hear. I wonder if in the 'accident' the wire between the starter button and the crystal was broken or the connector (on the tail-end of the spark unit) damaged. I presume the mechanical 'feel' of the compression button is normal but if not, you might need to replace it.

  • Anonymous Apr 14, 2013

    Piezo OK, pilot ignites, but after 1 min hold then release, pilot will not stay lit. Gas supply normal.

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