Audiovox Water Heaters - Recent Questions, Troubleshooting & Support

I am poting this here hopefully it will help someone else. I have a richmond 40 gallon power vent water heater and it was not working. It was flashing 2-3 on the LED. I used this procedure and it started up..

you can reset the control by unplugging the blower during start up, leave unplugged for at least 5 seconds, plug back in and within 30 seconds cycle temp control from hot to low 6 times.

Is it flashing 2-3? Try this: You can reset the control by unplugging the blower during start up, leave unplugged for at least 5 seconds, plug back in and within 30 seconds cycle temp control from hot to low 6 times.

Electric water heater has panels located on front of water heater.
Remove top cover, and insulation to reveal thermostat and element.

Stand on dry surface, including boards or plywood.
Do not hold screwdriver in mouth.
Do not touch any metal.
Red reset button is located on thermostat.
Push in reset.
If reset will not re-engage, then thermostat may be bad, or some other problem exists.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html
Screw terminals on thermostat are live.
When finished, insulation and cover must be put back over thermostat so thermostat not exposed to cool air that will cause thermostat to misread tank temperature.
Put ear against tank to hear bubbly-fizzing sound that says water heater is working.

If water heater is leaking or wet, do not touch unless circuit breaker is turned off.

Electric water heater is fully repairable by homeowner.
ECO red reset button trips when upper thermostat senses overheating.
You many have underlying problem if reset continues tripping:
http://waterheatertimer.org/How-to-troubleshoot-electric-water-heater.html

Go to www.richmondwaterheaters.com and see if they can assist you with it. Just click on residential products on the left side of the page.

go to home depot

Reset.Vacation mode?Probably not tankless water heater.Sounds like gas water heater with electronic gas control valve.Possibly Intellivent gas control.But it could be electric water heater, and 'vacation mode' is merely customer's terminology for the ECO reset button tripped out.Add a comment with specific information about brand, approximate age and type of water heater to reduce guesswork.Copy following link to identify gas control valve and download error codes and possible service manual.http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intelliventCopy following link for troubleshooting electric water heater:http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Circumstances differ. Could be anywhere from 2 hours to 6. KNowing what you are doing is half the battle. Pictures would be helpful. How to Install Water Heater Step by step

I suspect a bad thermocouple

Replace TRD glass vial: http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent http://waterheatertimer.org/How-to-repair-Rheem-TRD.html Gene If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7