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It happens, just keep trying different head or ear phones till you get the one that will work well(both ears). I have had that kind of challenge before, mind you, the problem is not from the mp3 but from phones.
have you tried other headphones or earphones some headphones lose connection in the wire and will cause a short where one side works and the other doesnt if this is not the problem may have a lose jack on the inside of the player and will probably have to have it serviced
Yes, some mp3 players need specific headphones in order for you to hear through them, getting headphones that say mp3 is not enough. Unfortunately you may have to buy and return several pairs before you find the right one.
i think the antenna is in the phone wiring...but try this as a test: purchase a "Y" headphone splitter and plug that into the player then pug each set of headphones in...any improvement? if so, the phones you purchased do work but not same wiring configuration as original.