Keypad not woeking with remote desktop

You got the wrong keypad for your opener. Be careful who you buy from.

Not to be smart, but the same thing was happening to me and I realized the Num Lock needs to be activated on the keypad AND on your laptop. I did not have it activated on my laptop and I was realizing the same problems.

It is most likely the power suppy module is bad and needs to be replaced. I would take it to a computer tech so the proper size and wattage rating is installed.

It sounds like the logic board has quit working on the one opener. If you have had lightning or power surges you might remove the logic board and check for loose, burnt or missing traces on the printed circuit.

Either the keypad is the wrong model for your opener or it has reverted to an earlier technology and needs to be replaced. It is important that you get the model number off your motor unit so you can be sure you get the right keypad for your opener.

John That ois a difficult question to answer, except from a price standpoint. If you can borrow a universal to test out then do that first. But a word of advice, many universals do not seem to cover all the TV functions that the original does.
Eg Text, Scan, Child lock etc. So if the unii woeks i would be ordering a new replacement genuine if those features are needed

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Sounds like the reciever for you wireless devices is not working?

Your keypad is not the same "generation" as your remotes. You operator will work with your security plus remotes or your old keypad but not both. Yor cheapest solution is to replace your keypad.

sounds like a dead (or dying) battery in the keypad

Use anti virus application. if problem not solved change the sim card. Thank you.