Question about Targus Chill Mat PA248U Laptop Cooler

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Targus chill mat not working properly

I have a targus chill mat that hooks up to the usb but the usb cable has to be held on withtape in order for it to work

Posted by reseda on

  • 5 more comments 
  • Etop8222 Jun 06, 2008

    I have the same problem. The end that plugs into the Targus has become intermittant due to the cable near tge plug is almost broken. Anybode know ware

  • craw732 Jul 31, 2008

    The cable part the plugs into the chill mad has to be pulled tight and tucked under the computer to hold in that position in order for my mat to work. otherwise it turns off.

  • Anonymous Aug 01, 2008

    I have the same problem: the jack that plugs into the Targus will only work if I hold it in a certain spot (I'd thought of taping it myself, also). I recall having the same problem with my Sony Walkman eons ago...I assume that I will probably have to buy a new cable,,,

  • Anonymous Oct 24, 2008

    I'm having a similar/same problem. The part that plugs into the mat itself began working wrong, and I had to keep wiggling it for it to run. Now, it doesnt' work at all. Its not the cord, its the interior part that broke. I've only had it a couple months and I hate the idea of buying a new one so soon. If there is a means to repair it, I'd like to know.

  • dinny08 Dec 01, 2008

    Actually mine quit working. And it was the second one that had the same problem. I had the first one for more than a year and I assumed I probably "mistreated" the cable. But this one quit working after a month!
    Anyone knows of a better brand?


  • Anonymous Feb 24, 2009

    The cable is about a few months old, and already I have to jigglle it to get it to work... it's very frustrating, because I thought I was careful with the plug. So I think I need to replace the plug, but where can I find one with out have to buy a new chill mat?

  • Anonymous Mar 02, 2009

    I have had the same problem with the Targus Chill Mat PA248 and its USB Cord. I am on my second one, the first one died under warranty and Targus replaced. The second one is less than a year old and died today it gets a crack in the wiring at the end of USB plug and shorts out. I called Targus today and the supervisor hung up on me. You can not buy a replacement part and once the Chill Mat is out of warranity they won't help you. Targus had the throw away mentality and go buy a new one. I am calling corporate office and complaining once I cool off.

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11 Answers

Anonymous

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This problem is being caused by a wire becoming disconnected from the switch in the usb power cord. The easiest way to solve this problem is to open the switch using a flat blade like a knife, and either reconnect the loose wire yourself or to completely remove the switch and connect the wires together completing the circuit and allowing the fan to operate. I hope this helps.

Posted on Jun 03, 2009

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Anonymous

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As others have stated the power supply circuit is pretty shabby. I've had two of these breakdown in my household. The components are fine, but their not fixed on the board well enough and neither is the wiring in place very well. All the above described the same problem i've had and there's two options.


Option 1: Saw, tear, or chew through the plastic to reveal the circuit board. Pull the power socket off the board and reattach it yourself; probably replace the wires as well.

Option 2: Rest an item [u]underneath[/u] the power cable to maintain a pressure which pushes it upwards. I emphasise underneath and not above as while you may find keeping a downward pressure on the power cable will work for a time, its pressure acts in a "see saw" like fashion and pulls the power connector off the board, away from the wires. If you keep an 'upward' pressure it 'see saws' the piece towards the board which shouldn't cause any harm at all.

Note: its not a distance problem where the socket is falling back into the unit, i.e. its not like when a usb connector starts 'falling into' your computer and you gotta carefully slide them in; the socket will remain at the same distance whether you open the board or not.

Posted on Nov 26, 2008

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Anonymous

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If your Targus Chill Pad/Mat is still under warranty (1 year) call Targus Customer Service at 1-877-482-7487 and they will replace the the mat and or USB Cord. But be aware once its out of warranty they won't help you.

Posted on Mar 02, 2009

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Are you sure the problem is at one of the plugs?  My Targus chill mat also just quit working and I found it is one of the connections to the in-line switch that has come undone.  You can open the switch easily with a straight razor blade or paring knife blade (it is not glued so it comes apart easily).  You can re-solder the wire to the switch if that is where the problem is.  If not, I guess I can't solve this!

Posted on May 05, 2009

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Just rip it open, where the cord plugs into it theres a bad connection on the back of that plate, unscrew the plate then use plyers and flatten the 3 metal pieces that they are touching the metal connections and dont move, then close it up and it works

Posted on Apr 13, 2010

  • kamberavila May 09, 2011

    How do you get it open? I can't seem to do it :(

  • zeke nowling Feb 03, 2013

    take rubber strips off screws under them

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Chuck Gluth

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Has to be held on with tape? Does it fall out of the usb port?

Or is the usb port broken and require the cable be held in a certain position to make contact? Or is it the end on the mat itself?

May need to have your usb ports resoldered, or possibly a new cable, but never seen a cable go bad. What happens if you use the usb port for other things?

Posted on Oct 30, 2007

justme9999

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Same problem here. Defective (cheap) cable on Targus chill pad. Definitely not the USB port.

Posted on Jul 14, 2011

russia rocks

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Hello i know just how u feel i have a sultion ok so look on the bottom of the air bord pick off the little rubber circles and use a srewdriver u will need small scotchape and tape the cord down if u have any mor ?'s u can reach me at [email protected]

Posted on Jun 18, 2011

Anonymous

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My fans will not work

Posted on Sep 01, 2009

Anonymous

The plug going into the chill mat???

Posted on Dec 12, 2007

Anonymous

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Send me $12 + S&H, and your unit and I can cure this USB cable problem.
When I am done you'll have a "pigtail" out of the chill pad to plug into your PC.
Contact Zeke at 512/863-7570 - My Office phone - leave a message if needed.

Posted on Jun 14, 2009

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1 Answer

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