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Re: turn printer on internet shuts off
Check resources you use for Network adapter (or modem if Dial Up Net used) and printer. Control Panel/System/HW/device manager select the device to check: Properties / resource tab, check for IRQ and conflict. reinstall conflicting device (after remove it) or manually reassign conflicting values
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Were you able to scan to your Windows 7 before? If yes, it could be just a slight communication problem. Disconnect your printer from your computer. Reboot your computer. Unplug and replug your printer into the power source to reset it. When the printer turns on, reconnect your printer to the computer. Doing this usually fixes minor communication issues. Try to scan again.
Turn off your computer and completely shut down. Turn off your printer. Disconnect all cables and electrical cords from your printer. Make sure the electrical cord is also removed from the wall. Wait 5 minutes and reconnect the power cord to the printer. Then connect the printer cable from the computer to the printer. Turn on your printer Now reboot your computer (cold boot) Your printer should now clear itself.
Disconnect the printer and leave scanner cover open (when printer is disconnected.) When connecting printer after 10 minutes shut the scanner cover before turning the printer back on and putting the plugs back in.
As things stand today, which might be different tomorrow, and having spent a lot of money on people who have tried to solve my problem, the last guy said that the problem was with BT and my service provider has had to sort it out with them. Today the Internet is OK. The one thing I have to try to remember is that one always has to turn a computer/printer or whatever OFF before trying something again. The correction is not made while leaving it on. It's useful to know that problems can be with BT and not always with one's appliances.
Firstly Insert The Printer's Driver Software Disk In The Computer And Completely Uninstall The Printer Driver Software. Don't Remove It From Control Panel. YouMay Use Any Uninstaller Software For Removing the Printer's Driver Software And If You Don't Have The Printer's Driver SoftwareDisk.Here's The Link For Uninstaller Software. ( It Will Work Only WithWINDOWS OPERATING SYSTEM)
Then Clear The Temp And Prefetch Files.
Disconnect the printer's cable form the back of the computer and disconnect printer's power cable and turn it off. Press and hold the printer's power button for 30 Seconds then release it. Turn off your computer and then disconnect all the cables from the back of the computer. Press and hold the computer's power button for 30 Seconds then release it.
Wait 2 minutes.
Hook up monitor, mouse, keyboard, internet connection and power cable and then restart your computer.
Hook up printer's power cable and then turn it on. Hook up printer to the computer.
Copy and paste the link below in your internet browser and then CHOOSE THE EXACT PRINTER MODEL WHICH YOU HAVE AND THEN CHOOSE THE OPERATING SYSTEM download and install the LATEST PRINTER'S DRIVER SOFTWARE AND FIRMWARE AVAILABLE, IF ANY..
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud