Emerson Smartset Clock Radio Logo
Posted on Feb 09, 2009
Answered by a Fixya Expert

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Static occurs when movement in the room

Raising the window shade cause the station to change.
Also the ceiling light no longer works. Happend with electrical storm

1 Answer

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  • Master 814 Answers
  • Posted on Jun 12, 2009
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This problem sound like you have had some damaged to the earth ground in your electrical wiring system. You should have a electrician thoroughly test the electrical outlets and wiring in your house or apartment. You should be very careful using any electronic equipment with a problem like this. Your Clock/Radio should be unplugged from the a/c wall socket and the internal battery removed. This will allow the microprocessor that controls all the Clock/Radios functions to reset. The Clock/Radio should be left unplugged for a period of a few hours to discharge the microprocessor. This will help the microprocessor to heal itself from the lightning strike. You will need to get the ceiling light fixed. There might be a shorted wire or something causing its failure. This could also be a burnt wire. Lightning power overloads can be very dangerous to all electric and electronic equipment. Try putting your clock Radio on a rubber mat to isolate it from any traveling static electricity that may be in the air. Try to discharge any static electricity that may have built up on your hands by discharging it on a piece of metal like a screw driver or metal surface.Do this each time before you try to use the clock/Radios button functions. This will stop further damage from occurring during you handling of the Clock/Radio. After discharging the microprocessor, reassemble the battery into the Clock/Radio and plug in the wall socket. The operation should return to normal. If not you may have more serious damage to the microprocessor. You can call the Emerson Customer support at this telephone number 1-800-898-9020. Give then the make and model number of your Clock/ Radio and ask them for assistance. I hope this information helps you with your problem.

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Turn off the fan before you climbing the ladder to remove the dead bulbs
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    As an electrician, this is a fairly common problem with any kind of fixture - not limited just to paddle fans. The problem is likely a loose connection in the ceiling box, or even elsewhere in the circuit, as the chance that both the fan and light failed at the same time is very slim. Since the fixture is a paddle fan - when it is operated it causes movement and is a dynamic load - as a opposed to a static load that a non-moving simple light fixture would present. The constant movement can loosen a connection over time. Before we go any further, operate any speed control / light switch on the fixture itself to make sure they haven't been accidentally set to the off position.

    Shut off the power. Loosen the screws on the cover or canopy that that will allow access to the wiring compartment in the ceiling. LOOK for anything obviously loose. You may need to have someone hold the fixture once you remove it from the hanger to see the connections - or simply disconnect the fixture wires from the house wiring completely. There may be 2 or 3 wires besides any bare or green ground wire that supplies the fixture. Photograph or otherwise mark the wires before removing the fixture wires.

    Turn the power back on, and use a tester (preferably a meter) to see if power is present on the ceiling box wires that supplied the fixture. If present, the problem lies in the fixture wiring or individual fan / light pull chain switches. Wires do not fail along unbroken lengths unless cut. They will fail at places they are joined together. There may be a wiring compartment in the light fixture that has a loose connection. Inspect for loose or bad connections with power off and continue testing as above until you isolate the bad connection.

    If there was no power in the ceiling earlier when the power was restored, there is a break elsewhere between the power source and the ceiling box. You'll have to look in switch boxes and outlet boxes in the room and possibly adjoining rooms to find the loose connection. It may even be in an adjoining room's ceiling box, too. This is a labor intensive job - and can take some time to locate and repair. Take your time and only turn power on when ready to check for the presence of power.

    Of course, you could call an electrician to do the work for you. I hope this was helpful - good luck!

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