Jet 7 chair stored in warehouse for two years. attery kept charg

Hi June,
Any electromechanical device requires occasional troubleshooting. However, most problems that arise can usually be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge. Below are a series of basic troubleshooting instructions for the Jet 7 Power Chair. This information is to be used as a supplement to the troubleshooting instructions provided in the owner's manual. If you have any questions about this information, contact your authorized Pride Provider. What if the systems on my Jet 7 seem to be "dead" (controller does not light up when the on/off key is pressed)? ! Make sure the batteries are wired properly-refer to the battery wiring diagram located on the power base. ! Make sure the connections on the battery terminals are tight and secure. ! Make sure the battery quick-disconnect harness connections are fully joined. ! Make sure the main circuit breaker has not tripped-push in the main circuit breaker reset button. ! Make sure the controller is completely connected to the power base. What if the range per charge of my Jet 7 diminishes over time? ! Determine if the batteries have ever been replaced. Batteries over a year old may be defective. ! Determine how frequently you charge the batteries in comparison to how often you use the power chair. If you use your power chair on a daily basis, you should charge the batteries every day for 8-14 hours. ! Determine when the batteries were last charged. Even if the power chair has not been in use, the batteries should be charged once a week for 12-14 hours. ! Determine how long you let the batteries charge. It takes 8-14 hours to fully charge a depleted set of batteries; continual undercharging reduces the overall life of the batteries. ! Observe the ammeter during battery charging to determine if the batteries are receiving a charge. If the ammeter does not go up when the battery charger is plugged into the charger power cord receptacle and an electrical outlet, the batteries are not getting charged. Check the charger fuse and ensure the electrical outlet is good. ! Determine if a wall switch controls the electrical outlet used for battery charging. If a wall switch does control the outlet and the switch is turned off inadvertently, the batteries will not fully charge. ! Is an extension cord being used to connect the battery charger to the electrical outlet? Pride prohibits the use of an extension cord when charging the batteries. The charger should be plugged directly into a properlywired standard electrical outlet as the length and condition of the extension cord can have an adverse affect on the battery charger. ! Determine how far you let the battery condition meter LEDs go down before charging the batteries. If you continually allow the battery condition meter LEDs to fall into the red area, the overall life of the batteries will be reduced. What if my Jet 7 is operating slower than it has in the past? ! Determine when the batteries were last charged. When the battery charge gets low, the batteries supply less power to the motors, which causes the motors to spin slower. ! Determine the temperature of the power chair at the time the problem occurred. The Jet 7 electrical system will protect itself from overheating when its internal temperature gets too high by reducing the amount of power sent to the motors. When this happens, the power chair will gradually slow to a stop. Allow the power chair to cool down and it will resume normal operation.
What if my Jet 7 begins pulling to one side? ! Determine if the joystick is being deflected straight or at a slight angle. Even a small amount of deflection right or left will cause the chair to veer over a long distance. ! Determine if both manual freewheel levers are in the drive position. If only one manual freewheel lever is in the drive position, the other motor will not operate and the Jet 7 will veer severely. ! Determine if both tires are inflated to the proper psi if the power chair is equipped with pneumatic tires. Pneumatic tires should be inflated to 35 psi (2.4 bar). If one tire is inflated more than the other, the power chair will pull to the side that is underinflated. ! Determine if the caster wheels are pivoting freely. If either caster wheel is not pivoting freely, the unit will veer to the side. What if the Jet 7 powers up, but will not move? ! Determine if both manual freewheel levers are in the freewheel position. If the power chair is in freewheel mode, then the electronics will function but the motors will not spin the wheels. ! Determine if the controller is flashing a fault code. The Jet 7 comes equipped with a VSI controller. The VSI controller will flash a code via the battery condition meter LEDs if a system fault is detected.
# OF LEDS CODE CAUSE POSSIBLE SOLUTION One red LED 1 Low battery voltage Charge batteries Two red LEDs 2 Left motor open Make sure left motor is plugged into controller. Three red LEDs 3 Left motor wiring fault Contact your authorized Pride Provider. Three red LEDs 4 Right motor open Make sure right motor is plugged into controller. One yellow LED Three red LEDs 5 Right motor wiring fault Contact your authorized Pride Provider. Two yellow LEDs Three red LEDs 6 Inhibit active Contact your authorized Pride Provider. Three yellow LEDs Three red LEDs 7 Joystick error Contact your authorized Pride Provider. Four yellow LEDs Three red LEDs 8 Controller error Contact your authorized Pride Provider. Four yellow LEDs One green LED Three red LEDs 9 Brake fault Make sure both motors are plugged into controller. Four yellow LEDs Two green LEDs Three red LEDs 10 High battery voltage Contact your authorized Pride Provider.
What if the speed LEDs on the VSI begin to flash? ! Determine if the battery charger is connected to the power base. When the battery charger is connected to the power base, an internal charger inhibit feature keeps the power chair from driving. This is indicated by the VSI speed LED(s) flashing. ! Determine if the charger harness fuse has blown. A blown charger fuse can cause the charger inhibit to activate. ! Determine if all controller connections are plugged into the power base properly. If the 3-pin charger inhibit connector is not plugged in properly, then the charger inhibit feature will activate. What if the speed LEDs on the VSI begin to scroll? ! Determine if the VSI has been placed in lock mode. The VSI is equipped with a lock mode feature that prevents unintended use of the power chair. If the VSI is in lock mode, deflect the joystick full forward until it beeps, and then deflect the joystick full rearward until it beeps. The joystick should go back to the drive function.

Sorry but it sounds like weak batteries. I would replace both batteries and after installation fully charge before use. Then ask Mom to use the chair more each day so you can charge them overnight each day for the next 20 days. It will break in the batteries and get them operating at 100%. If you can get her to use it more and charge it overnite and always put it up at full charge the batteries should last 2-3 years Hope this helps

papa you don't give alot of information to try to guess what is wrong. How old are the batteries? If 2 years or older probably time for new ones. Is the charger working correctly? Does the yellow light turn green after charging overnite. If not it could be a bad charger. Of course it could be both time for new batteries and a new charger My best guess is that you need new batteries. If Medicare paid for your chair then they will pay for most of the cost of new batteries. Youe chair uses 2 U1 batteries and if there is a battery warehouse or store in your area they should have the batteries also check for an Interstate store that can get you the batteries. Hope this helps

Virginia sorry no. Your charger cannot pickup low batteries and charge them. You will have to purchase 2 new U1 batteries. If Medicare purchased your chair then they will pay for most of the cost of new batteries. If you bought the chair then I would look for a battery warehouse type store or an Interstate battery store and buy them there they would be somewhat cheaper than buying them from a provider. Hope this helps you

Yep u need 2 U1 batteries. Check in your area for a battery warehouse type store or an Interstate battery store they can get the U1 s you need and might have them in stock. Try to avoid going to a provider as they will charge you alot more than the battery stores Hope this helps you

Did you purchase the chair or Medicare? This chair has small batteries that need tender loving care If you do not use it often you need to charge the chair at least once a week and always put it up fully charged. Once the batteries get weak then no chair charger will pick them up. Check with a local battery warehouse or similar supply store for 2 12/12 batteries. Hope this helps

It sounds like a battery problem more than anything. If it were a fuse, the chair would not move at all. When batteries are stored, they need to be kept charged by charging every couple of week or so (ideally). There may be other problems causing this, such as a short somewhere or a problem with one of the motors/brakes/electronic componets draining the batteries, but I feel this is unlikely given what you have described. I would have the batteries checked at a dealer with a proper battery tester. Preferably have the charger checked at the same time. We use a specific battery/charger tester in our shop that is connected to a computer and will give a graph of the battery/charger condition. This way there is no arguments as to whether the batteries or charger is faulty. Hope this has helped.

If the batteries sit for over a couple months, you'll have to replace them. They are U1 type (pair).

Two things can be wrong, first your batts may be old and need new ones. Have them load tested at an auto part store. Most powerchairs use two 12 volt batts. If you batts are good you should have between 12.5 and 13.5 volts on a surface charge and 11.5 to 12.5 on a load test charge. Second, if you had your chair stored away for a couple of months then your batts died and need to be replaced. If you are luck a "boost charge" might work. If you are planing to keep it stored for months at a time, you must charge the chair once every couple of weeks to keep batts fresh.

Just had this problem with my Guardian Aspire. They had to replace the electronic box with the joy stick. BIG BUCKS!