a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
are the batteries over 4 years old? these particular batteries will lose their ability to hold a charge over time, and charging them will not have any effect. you could also have the charger tested. batteries plus stores can test the charger and the batteries for you.
Sorry but it sounds like weak batteries. I would replace both batteries and after installation fully charge before use. Then ask Mom to use the chair more each day so you can charge them overnight each day for the next 20 days. It will break in the batteries and get them operating at 100%. If you can get her to use it more and charge it overnite and always put it up at full charge the batteries should last 2-3 years Hope this helps
papa you don't give alot of information to try to guess what is wrong. How old are the batteries? If 2 years or older probably time for new ones. Is the charger working correctly? Does the yellow light turn green after charging overnite. If not it could be a bad charger. Of course it could be both time for new batteries and a new charger My best guess is that you need new batteries. If Medicare paid for your chair then they will pay for most of the cost of new batteries. Youe chair uses 2 U1 batteries and if there is a battery warehouse or store in your area they should have the batteries also check for an Interstate store that can get you the batteries. Hope this helps
Virginia sorry no. Your charger cannot pickup low batteries and charge them. You will have to purchase 2 new U1 batteries. If Medicare purchased your chair then they will pay for most of the cost of new batteries. If you bought the chair then I would look for a battery warehouse type store or an Interstate battery store and buy them there they would be somewhat cheaper than buying them from a provider. Hope this helps you
Yep u need 2 U1 batteries. Check in your area for a battery warehouse type store or an Interstate battery store they can get the U1 s you need and might have them in stock. Try to avoid going to a provider as they will charge you alot more than the battery stores Hope this helps you
Did you purchase the chair or Medicare? This chair has small batteries that need tender loving care If you do not use it often you need to charge the chair at least once a week and always put it up fully charged. Once the batteries get weak then no chair charger will pick them up. Check with a local battery warehouse or similar supply store for 2 12/12 batteries. Hope this helps
It sounds like a battery problem more than anything. If it were a fuse, the chair would not move at all. When batteries are stored, they need to be kept charged by charging every couple of week or so (ideally). There may be other problems causing this, such as a short somewhere or a problem with one of the motors/brakes/electronic componets draining the batteries, but I feel this is unlikely given what you have described. I would have the batteries checked at a dealer with a proper battery tester. Preferably have the charger checked at the same time. We use a specific battery/charger tester in our shop that is connected to a computer and will give a graph of the battery/charger condition. This way there is no arguments as to whether the batteries or charger is faulty. Hope this has helped.
Two things can be wrong, first your batts may be old and need new ones. Have them load tested at an auto part store. Most powerchairs use two 12 volt batts. If you batts are good you should have between 12.5 and 13.5 volts on a surface charge and 11.5 to 12.5 on a load test charge. Second, if you had your chair stored away for a couple of months then your batts died and need to be replaced. If you are luck a "boost charge" might work. If you are planing to keep it stored for months at a time, you must charge the chair once every couple of weeks to keep batts fresh.