Question about Intuit QuickBooks Pro 2008: Windows

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Cannot access the program, it is passworded (But I never set one)

I am the only one with access to Quickbooks Pro 2003, and I have been using it for a while for a small family business. All of the sudden, starting yesterday it is asking for a user name and password to access my company information, but I have never set one up! Howcan I access my company files, and bypass the login?

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There can be a couple of causes for this:
1. You are trying to open a different company file than you typically work in ( search the system for *.qbw, there may be file located in different folders)
2. A portion of the database may have become damaged.

If the database is damaged, you would need to have data recovery run on it to fix it. The problem is that you are using v 2003, which Intuit no longer supports. They only way they may fix it is if you are updating to a newer version, such as 2009.
One other thing you could try is to make a copy of the file, and see if intuits free password removal tools can reset the password.

Posted on Mar 14, 2009


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