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KIMBERLY Posted on Feb 06, 2013
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Whirlpool over the counter microwave stopped working

MICROWAVE WAS WORKING FINE, WAS HEATING UP A PLATE OF FOOD AND IT JUST STOPPED. WE THOUGHT IT WAS A FUSE THAT HAD BLOWN, BUT WE REPLACED ALL THE FUSES IT STILL DID NOT WORK. (NO LIGHTS, NO NUMBER PAD, NOTHING IS WORKING). OUR NEXT GUESS IS THE CORD???? ANY SUGGESTIONS? IT NEVER GOT "HOT (SMELLING) AS IF SOMETHING SHORTED OUT, IT ALSO DIDN'T EFFECT ANYTHING ELSE IN THE KITCHEN..NOTHING ELSE STOPPED WORKING.

1 Answer

ernesto cuadra

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  • Microwave Ovens Master 12,223 Answers
  • Posted on Feb 06, 2013
ernesto cuadra
Microwave Ovens Master
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SEE THE steps and fix it. and diagrams attached.use the DVOM.God bless you

Line Fuse


Every microwave oven has a line fuse. This fuse is designed to blow if too much current is drawn through the microwave circuitry. The fuse can be replaced, but the underlying issue should still be investigated and resolved. Otherwise the new fuse will blow also.
Main Control Board


If the microwave is not working the main control board may be defective. This is not common. When a microwave stops working the problem is usually the line fuse or within the high voltage circuit; either the high voltage capacitor, diode, transformer or magnetron.


Thermal Fuse


If the microwave is not working the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.
Thermoprotector


If the microwave is not working the thermoprotector may have tripped. This is a safety device to prevent the microwave from overheating. It can be tested for continuity to see if it's blownWhirlpool over the counter microwave stopped worki - 2_6_2013_8_43_03_pm.gif

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jun 08, 2008

SOURCE: GE microwave oven - just stopped stopped working

A microwave can be dead for many reasons.

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

When checking thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.

You should do a continuity test on the fuse while it's in the holder (with the microwave unplugged, of course) then turn the fuse by hand or take it out and put it back in, then test it again.

If you remove the fuse, then press the meter leads against the ends, it can allow internal contact to be made and make a bad fuse appear to be good.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

NOTE: There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 04, 2008

SOURCE: hi i have bought a

...

Anonymous

  • 550 Answers
  • Posted on Oct 14, 2008

SOURCE: fuse keeps blowing.

couple questions -
what else is on the circuit,
and what current does the oven need

there are whirlpool over-range models with
1200watts of microwave,
1500watts of convection power, a
60watt bulb and a
375watt fan

over 15amps -20amp circuit needed

if you inadvertantly replaced a higher current fuse with a 15amp fuse, it will blow every time.
the install guide http://www.whirlpool.com/assets/pdfs/product/ZINSTALL/8206589.pdf reccommends 20amp
not a solution, something to check,

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Nov 27, 2008

SOURCE: Microwave Not Working

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Here are some links you or someone you know can use (in order given) for test help, but read the safety warnings first:
http://www.gallawa.com/microtech/cap_test.html
http://www.gallawa.com/microtech/xformer.html

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 86 Answers
  • Posted on Dec 28, 2008

SOURCE: Where is the 10 amp fuse on my delonghi micro/combo/grill please

Hi, I take it that this is a combi microwave? Some of these have settings on the front to microwave/grill/etc... so make sure its on the right one first!!
If you have selected the correct one then the m/wave does not work it could be several things!
Microwaves run to earth and need diodes to do this if these break down it will not m/wave! It could also be a internal fuse? ( but very unlikley if everything else works) Then you have the Mag or transformer which could be down to! M/waves run on a high power side and a low power side. The low power will not hurt you to much but the high power side will. My advice to uou is not to touch as it could be fatal as these things carry a high charge even when they are unplugged!

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1helpful
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My whirlpool Max microwave has stopped heating up the food. How can I fix it ?

Does the microwave turn on, the plate spins and it counts down time?

If so, and the only issue is that the microwave is not heating you are looking at a High Voltage transformer or a Magnetron. Either parts should only be installed by a service technician, and will cost you $100+ for the repair at most repair shops.
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If everything else is working fine, the magnetron is the likely problem, "heats food and is the heart of the microwave oven" if more than five years old cheaper to replace the whole item.
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Toss it out. The transformer is likely bad.
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may be an incorrect setting capacity, try to reset time and amount capacity of food to be reheated.
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I hv a 24ltr Sharp Carasoul Microwave. Few days back, its plate stopped working, but its heating the food fine. Why has the plate stopped rotating? Will the food be evenly heated even though the plate...

> Why has the plate stopped rotating?

The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You order Sharp parts Encompass here or call them toll-free at 866-779-5835.

> Will the food be evenly heated even though the plate is not rotating?

No.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

Microwave Won't Heat

Check the door safety interlock switches. Be careful of the capacitor, potentially dangerous.

If the switches dont make a connection, the magnetron will not energize ... no heat
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Food would not heat up. Everything else works fine.

Most likely the problem is a shorted diode or magnetron

Did you change the diode as well, if not you need to change it
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MICROWAVE NOT HEATING

I have the same problem. Everything seems to work except it doesn't heat up food.
I remember last time when it was working. I pressed the start botton before I closed the door. So it didn't start automatically, and I pushed start and it worked(it still heat up the food), but it doesn't work now. Help Please!!!
I have a Whirlpool Gold GH5184XPQ.

Thanks in advance
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I have a whirlpool microwave, it is now 11 years old & last night the glass plate that goes in the middle shattered during cooking (not sure why), where can I replace the plate please?

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

I always recommend that folks put food off-center on the turntable to assure more even heating.

It's a stirring action, so imagine how inefficient it would be to stir just by twirling a spoon in the center of your coffee!

Also, when you put your food off-center, you're not putting it in the same spot every time. That will help prevent repeated heating of the the same spot on the glass, which can lead to weakness and cracking. This is most common with microwave popcorn.

We're happy to help and we appreciate your thoughtful rating of our answer.
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Unit does not work

open microve cover find magnetron crimp connections to magnetron
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