Why can't i connect to wifi

Try it near your router when connecting to WiFi

check your cables and router and make sure your device is in the range of the WI-FI.
turn off and on the wifi on your device and your router

Probably location from Wifi router. I know some of the areas of my older home don't receive a good signal. Check your wifi bars and see if this is a problem due to only one green bar showing as a connection. Rich

Are you using an app to access your email?

If your WiFi is ON then the station ID should be showing when you look for a wifi signal with your tablet.
You should configure the Access Point with a new password and then attempt to log in with that new password.
You may need to uninstall the driver for the wifi on your tablet and re-install it using a new driver.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/michael_e0539de310ea5ad7

Had same problem - said signal weak although strong on other devices, and hung on authenticating.
Cordless phone on base unit was beside wireless router. Moved unit and turned off phone. Problem disappeared, and signal showed strong.

well there are many reasons
1.the network you try to connect with your wifi doesn't have an internet acces on it
2.it has an internet access but it's limited,it's just like you can't access it because there are another user that's already use the network
well,correct me if i'm wrong,i'm still studying this WIFI stuff,heheh

On my Iconia when I see this show up it will be from a low power or a poor wii connection. Basically the signal strength is too low which means the speed drops to the point where everything is timing out before it gets loaded.

There are a couple o causes to check . One is too far from the wifi router.the farther away the lower the signal the slower it goes. You have objects blocking the signal such as steel reinforced safety windows or steel mesh in walls. These can block the signal. I have one are where I'm all of 10 feet away and it will barely connect. I have to move about three feet to the side and get ull strength and speed. The orientation of your tablet can effect i you can use a marginal signal or not. Try aiming the edge with the volume buttons towards the wifi. The antenna is oriented in a way that this will slightly improve the signal. The other thing is that your tablet can be fine but your wii router is having problems with its wifi sections. Certain brands will show more errors and then difficulties in connections in as little as a year old (on some about half that). The Iconia has a rather good wifi ability so I wouldn't blame its hardware but would look at the location orientation etc as I have mentioned.

You have to go through the settings menu and then to wifi. From there you want to make sure the check is green. If it is green there should be a list of wifi networks in the local area.
If it wont turn green: there is likely an issue with the device. You can try updating the rom (see the support tab on the velocity cruz website). This can many times fix issues. If this was done I would try doing it again to make sure there was no glitch and if it still fails contact the seller or velocity.

If there are networks: Try connecting to the one you know (or that you know is safe). You probably need a password to get on. That is something you'll have to find out, it was set with your wifi router/adapter. If you want to try a place that has wifi you can go to starbucks or something similar where you know there is wifi and it is free. This should give you access to a network to troubleshoot that. If you see networks and cannot connect at all there is likely an issue with the device and you should contact the seller or velocity.
If there aren't networks: You need to ensure that there are networks in the general area. Using a laptop that has wifi enabled and an adapter either built in, usb, or card, generally shows networks. If other devices find networks and your cruz doesn't try updating the firmware (cruz website>support tab). If you still cant find networks that other devices can there is likely an issue with the wireless card within the device and you should contact the seller and/or velocity for an exchange.
good luck