Can't reply to emails or create a new message

Just type Google in your browser. When you see a word like ASK in your browser, you are in trouble. Really, you allowed a program to install ASK. To remove it, you need more than a question on Fixya. But when you are in trouble with ASK, please reply and I try to find everything about how to remove this annoying malware.

There can be several reasons why Google Chrome may be crashing on your computer. One of the main reasons can be your browser user profile is corrupted. You can try creating a new browser user profile and see if that resolves the issue. To do this, you can follow the steps below:
1. Exit Google Chrome completely.
2. Open Windows Explorer by pressing Windows key + E simultaneously.
3. Go to the address bar of Windows Explorer and enter the following address:
For Windows XP users:
%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\
For Windows Vista/ 7/ 8 users:
%LOCALAPPDATA%\Google\Chrome\User Data\
4. Locate the folder called "Default" in the directory window that opens and rename it as "Backup default."
5. Try opening Google Chrome again. A new "Default" folder is automatically created as you start using the browser.
The following link can be helpful:
https://support.google.com/chrome/answer/142059?hl=en

You may also have a look at the following links:
https://support.google.com/chrome/answer/142063?hl=en
https://support.google.com/chrome/table/3097302?hl=en

GuruAid.com

Dear Phyllis-w-smith,
Managing multiple users on Chrome Do you share a computer with your family or friends on a regular basis? Do you want to keep your bookmarks, themes, and settings separate from everyone else's? You can add new users to Chrome to let everyone have their own personalized copies of Chrome on the same computer.

Add a new user

1. Click the Chrome menu on the browser toolbar and select Settings.
2. In the "Users" section, click Add new user.
3. A confirmation dialog appears, choose a picture and enter a name for the new Chrome user. Note: When you add a new Chrome user a desktop shortcut is created by default. If you don't want a desktop shortcut uncheck the "Add desktop shortcut" checkbox.Creating a desktop shortcut for new users allows each Chrome user on your computer to quickly access their profile. Different profiles are easily differentiated on the desktop by the different names and pictures associated with each profile.
4. Click Create.
5. A new window for the user appears, with a picture you've chosen for the user in the top corner. Here, you can sign in to Chrome with a Google Account to associate the account with the user. Once signed in, all the bookmarks, apps, extensions, theme, and browser settings for the user will be synced to the account. Learn more about signing in to Chrome If you prefer, you can also choose to skip this step and not sign in. Settings for the user will be saved only on your computer instead.
   

Chrome devices users: You can't create multiple users using the above steps. Instead you'll need to add accounts to the device.

Try logging into your email on a different browser. Try google chrome www.google.com/chrome or mozilla www.mozilla.com/products/download.html . Copy the links and paste on your browser adress bar to go to download page.

The problem would be on your internet connection, I would highly suggest you to restart your computer and try sending message once more. You would also want to consider clearing your browsers cache and cookies, clearing cache and cookies steps will depend on the browser you are using. Google Chrome and Safari browser are notorious in having browser issues, so I would suggest you to use Mozilla Firefox or Internet Explorer instead. you can visit the site blelow for the steps on how to clear your browsers cache and cookies.

http://www.wikihow.com/Clear-Your-Browser%27s-Cache

There is an issue with Qwest and Chrome. Use any other browser and you won't have this issue.

Scan your PC with this software http://www.filehippo.com/download_spybot_search_destroy/
and use Google chrome as your browser http://www.google.com/chrome
Have a Nice Day

try downloading safari browser

try to used another browser such as firefox or chrome or internet explorer. to download browser visit this site: Google crome browser http://www.askvg.com/chrome-offline-installer-full-standalone-installer-without-google-update/

Hope this solution helps you. If you need more help just reply to this post. Thank you

My best answer based on the information given is that it could be a compatibility issue with google chrome and yahoo email. Im not sure if google chrome was tested with yahoo email yet by the yahoo staff. Try opening the attachment in another browser such as firefox or internet explorer. If you can open attachments with either those browsers, then its possible that google chrome isnt fully supported yet. Youll still be able to read and send email with google chrome but you may have to you one of the two browsers that i mentioned in order to get attachments.