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Lost key operator master code

We have a konica 7020 copier and the key operator has left not leaving any master codes or EKC codes.The help button does not effect operation and the screen justs asks for password.Can one override the master code?

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  • i_dallaway Jan 17, 2009



    I have tried majority of web sites and I have a user manual but non tell me how to over ride the master code,without booking a service call from konica which is quite expensive.

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You will need to go to the konica/minolta website and you can down load the users manual.

Posted on Jan 16, 2009

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Please refer the manual by clicking on the below link.This will solve your problem.

http://help.nceas.ucsb.edu/images/2/2a/Konica.pdf

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Did you blow it up, probably not.

Click this link for the everything.

http://www.kmbs.konicaminolta.us/content/support/supporthome.html
  1. Choose the Category "Office Systems"
  2. Choose the model "7020"
  3. Click the error next to the Model dropdown box.
  4. Choose the 1876KB user manual called "User Manual for 7020, 7025, 7030 and 7035"
Or click on this link for the specific manual.

The error codes you seek are not in the manual, you'll have to call Konica to tell you what they are ... call Konica at (860) 683-2222.

Hope this helps. Rate a fixya!

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Need ecm code for konica 7055 or a reset code is there an override code?????


Key Operator Mode
To the Key Operator
The key operator is trained to handle all special key operator functions that are not
accessible to the general user, such as monitoring overall copier activity, machine
performance, and service information; modifying machine settings; and controlling user
activity, for billing purposes.
A unique 4-digit key operator password is normally set by service at installation. If the
unique code is not set by service, the copier will not display Key Operator Password
Entry Screen when the Key Operator mode is being accessed, and a key operator
password will not be required. A service-set 8-digit ECM master key code must be
entered by the key operator to access the Electronic Copy Monitor functions, and a
service-set 4-digit Weekly timer master key code must be entered by the key operator to
access the Weekly timer functions.
To ensure the security of Key Operator mode, it is recommended that you establish a
unique key operator password, along with the key operator ECM master key code and
Weekly timer master key code, and keep them in a confidential file.
r HELP is unavailable in the Key Operator Mode
Key Operator Mode Screen 2
NOTE: The function number [12] Call remote service center and [13] Save ECM data to memory card on the
Key Operator Mode Screen will be dimmed and cannot be selected on the copier without the remote
diagnostics activated.
Key Operator Password Entry Screen Key Operator Mode Screen 1
Key Operator Mode 13-3
Key Operator Mode
To the Key Operator (continued)
How to Access the Key Operator Mode
1 First, be sure the copier power switch is OFF.
2 Then, turn power back ON while pressing the [HELP].
The Key Operator Password Entry Screen displays when the 4-digit key operator
password is set by service.
Otherwise, the Key Operator Mode Screen displays without the password
requirement.
3 If the Key Operator Password Entry Screen is displayed, use the keypad on the
touch screen to enter your 4-digit key operator password; then touch OK, to display
the Key Operator Mode Screen. (See note.)
If the key operator password is not valid, check with your service representative.
4 To display menus [11] to [13] of the Key Operator Mode Screen, touch the lower
arrow key. To return the menu [1] to [10] of the Key Operator Mode Screen, touch
the upper arrow key.
5 Make setting changes from the Key Operator Mode Screen, as described on the
following pages.
NOTE: If an invalid Key operator password is entered, continue by entering the valid 4-digit password.
13-4 Key Operator Mode
Key Operator Mode
Function Menu Map
FUNCTION MENU SUB FUNCTION MENU AND SETTING OPTIONS
[1] Initial setting [1] Copy mode: [RADF; 1-1; 1-2; 2-2; 2-1]
[2] Copy density: [AES; manual]
[3] Lens mode: [AMS; ratio 0.33~4.00]
[4] Paper tray: [APS; trays 1, 2, 3, 4, 5, or Multi-sheet bypass tray]
[5] Output: [sort; group; staple-sort]
[6] Staple: [Normal 1 position left; Normal 1 position right;
Normal 2 positions left; Normal 2 positions right; Upsidedown
1 position left; Upsidedown 1 position right; Upsidedown 2
positions left; Upsidedown 2 positions right]
[7] Image scan: [Normal mode; High mode; Very High mode]
[2] Lens mode ratio [User Set ratio]
[3] ECM [1] ECM Password and User name setting
[2] ECM Count limit setting
[3] ECM Count Reset
[4] ECM On/Off Setting
[5] Copy-Limit-reached effect
[4] Lock/delete [1] Lock Job memory
job memory [2] Delete Job memory
[5] Paper type [Recycled; Colored; Letterhead; Special; Labels; Invoice; Legal;
Ledger; Blank]
[6] Control panel [Dimmer; Brighter]
contrast
[7] Key operator
[5-digit number]
Tel. No.
[8] Weekly timer
[1] Weekly timer On/Off setting
[2] Summer time setting
[3] Date & Time setting
[4] Timer setting
[5] Timer action On/Off setting

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hi,
im not 100% sure what you need help with so if you want to delete all the department codes on your copier but you do not know any of the current codes or the master code and need to change the master code follow these steps:

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please let me know if i have helped or if i have not answered you question.

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HI,
you need to reset the fuser latch as it has a fuser error code most likely needs new thermisters,
anyways give this a go, hold down 2 and 5 keys together and power on machine, this will put you into to a service mode call 25 mode, go to dip switch 3 and bit 1 and then next to bit 1 hit the key that says turn off,
turn machine off and back on should clear error code, if it doesnt you need new thermisters, even when you put in new thermisters you still need to clear this error in service mode
Regards
Konica Tech

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