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Kitchen printer prints jibberish or not at all

Hi, I have two stations, one drive thru and one dine in. I don't know if it's a networking problem or what, but the kitchen printer has gone from bad to worse. It only occasionally prints the orders, sometimes the orders are partial, and sometimes it is just jibberish. Thanks

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  • Anonymous Mar 15, 2014

    We recently upgraded our hardware after 7 yrs to newer computers running windows XP Proffesional. We have three stations. A bar printer attached to the bar terminal, and a kitchen printer with an IP address on the network. Bar and kitchen tickets keep jumping around to different printers. We go through the setup on each station and tell them where to send tickets, after a transaction or two they start again printing all over the place. I have thought about deleting the printers from each station and reinstalling, but I don't know if there is another fix. Thanks for pondering this!

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It seems to me that your problem is in the fact that a printer is not working properly. The first thing to do when a printer begins to give you problems is to reinstall the drivers for that printer. That should fix the problem provided you know how to add a printer. Just add it like it is a new printer and delete the old printer from you list.

Posted on Jan 08, 2009

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