Drum not draining water

Two issues are there, one is that there is a possibility that coins have spilled over from trousers and could have choked that drain and the drum. You need to manually drain the water by opening the drain valve or hose and then if the door is stuck you can open the lock to have the coins removed from the drum.
check this link for tips: Lock

hi adriana it is possible there is still water in the drum if that is the case the door wont open untill you empty it,this can be done by draining the water through the filter drain located at the front of the machine ,i hope this helps .

1 Beep/E10--Error: Water doesn't enter Cause: Water supply problem, Check kinks and faucets
1 Beep/E10--Error: Water leaks Cause: Water connections loose,household drain clog,oversudsing. Correct problems.
1 Beep/E10--Error: Dispenser drawer is open Cause: Washer will not operate if drawer is open.
2 Beeps/E20--Error: Water dosen't drain. Cause: Drain is kinked or household clog. Correct.
3 Beeps/E30--Error: Drum overfilled. Cause: Inlet valve,pressure switch or control board failure.Select drain/spin to remove water. Restart.
4 Beeps/E40--Error: Door is open. Cause: Washer will not operate if door is open. Close door.
5 Beeps/E50--Error: Motor is overheated. Cause: Wait 30 minutes to cool down. Restart.
7 Beeps/E70--Error: Cold water doesn't enter. Cause: Hoses crossed,faucet problem.
15 Beeps/EF0--Error: Oversudsing. Cause: Too much detergent,or improper detergent for machine.
15 Beeps/EF0--Error: Hot water doesn't enter. Cause: Hoses crossed,faucet problem.


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door will not open if water in drum remove hose from back of machine and lower into a bowl to drain then clean your filter/pump

Start here .



If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

1 Beep/E10--Error: Water doesn't enter Cause: Water supply problem, Check kinks and faucets
1 Beep/E10--Error: Water leaks Cause: Water connections loose,household drain clog,oversudsing. Correct problems.
1 Beep/E10--Error: Dispenser drawer is open Cause: Washer will not operate if drawer is open.
2 Beeps/E20--Error: Water dosen't drain. Cause: Drain is kinked or household clog. Correct.
3 Beeps/E30--Error: Drum overfilled. Cause: Inlet valve,pressure switch or control board failure.Select drain/spin to remove water. Restart.
4 Beeps/E40--Error: Door is open. Cause: Washer will not operate if door is open. Close door.
5 Beeps/E50--Error: Motor is overheated. Cause: Wait 30 minutes to cool down. Restart.
7 Beeps/E70--Error: Cold water doesn't enter. Cause: Hoses crossed,faucet problem.
15 Beeps/EF0--Error: Oversudsing. Cause: Too much detergent,or improper detergent for machine.
15 Beeps/EF0--Error: Hot water doesn't enter. Cause: Hoses crossed,faucet problem.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

First, unplug your washer. After that find the little round plate below your drum opening on the exterior of the washer. It should have a small hole in it. Use something to gently push trough this hole and twist the cover off, Inside there you will find the drain access. Be careful, if there is water in your drum this will make a mess when you unscrew the drain access. Take the usual precautions and unscrew the drain access slowly until it is off. Remove any obstructions and replace access door and cover. Clean up any mess and plug back in your washer and try again. takes about thirty minutes to an hour depending on how much water is in the drum.

1 Beep/E10--Error: Water doesn't enter Cause: Water supply problem, Check kinks and faucets
1 Beep/E10--Error: Water leaks Cause: Water connections loose,household drain clog,oversudsing. Correct problems.
1 Beep/E10--Error: Dispenser drawer is open Cause: Washer will not operate if drawer is open.
2 Beeps/E20--Error: Water dosen't drain. Cause: Drain is kinked or household clog. Correct.
3 Beeps/E30--Error: Drum overfilled. Cause: Inlet valve,pressure switch or control board failure.Select drain/spin to remove water. Restart.
4 Beeps/E40--Error: Door is open. Cause: Washer will not operate if door is open. Close door.
5 Beeps/E50--Error: Motor is overheated. Cause: Wait 30 minutes to cool down. Restart.
7 Beeps/E70--Error: Cold water doesn't enter. Cause: Hoses crossed,faucet problem.
15 Beeps/EF0--Error: Oversudsing. Cause: Too much detergent,or improper detergent for machine.
15 Beeps/EF0--Error: Hot water doesn't enter. Cause: Hoses crossed,faucet problem.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

1 Beep/E10--Error: Water doesn't enter Cause: Water supply problem, Check kinks and faucets
1 Beep/E10--Error: Water leaks Cause: Water connections loose,household drain clog,oversudsing. Correct problems.
1 Beep/E10--Error: Dispenser drawer is open Cause: Washer will not operate if drawer is open.
2 Beeps/E20--Error: Water dosen't drain. Cause: Drain is kinked or household clog. Correct.
3 Beeps/E30--Error: Drum overfilled. Cause: Inlet valve,pressure switch or control board failure.Select drain/spin to remove water. Restart.
4 Beeps/E40--Error: Door is open. Cause: Washer will not operate if door is open. Close door.
5 Beeps/E50--Error: Motor is overheated. Cause: Wait 30 minutes to cool down. Restart.
7 Beeps/E70--Error: Cold water doesn't enter. Cause: Hoses crossed,faucet problem.
15 Beeps/EF0--Error: Oversudsing. Cause: Too much detergent,or improper detergent for machine.
15 Beeps/EF0--Error: Hot water doesn't enter. Cause: Hoses crossed,faucet problem.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Try the valves inside the back where the water hoses connect to the machine they should default to the closed position when water is not required