Check that you are receiving 240Volt across top 2 screws on upper thermostat.
Copy following link for troubleshoot resources:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7
SOURCE: Water Too Hot
needs new thermostat(s) If the whole tank is heating( next time it trips, before using any hot water check the lower tank thru the lower element access(breaker off) If the lower tank is hot-you need a new lower thermostat. if just the upper part of the tank is heating -you need an upper thermostat.
SOURCE: Thermostat and reset button (GIANT 152ETE) - no hot water
I have the smae problem but my element on top works fine it is the element on the bottem that does not go on so what is it that i have to change the element or the thermostat. on the bottom or the one on top. I have voltage on the top but none on the bottom element and are they suppose to go on the same time.
SOURCE: Reliance 40 gal hot water heater. Model 54020RS960
Hello Bill The temp stat is a square box clipped in under the elements .Can be replaced in 5 minutes.Need a large flat screwdriver.
SOURCE: how to change a thermostat on reliance 606 hot
I wrote a page for changing water heater thermostat.
The photos take you through step-by-step
I recommend replacing both upper and lower thermostats so it eliminates thermostats as possible cause if water heater keeps overheating.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html
The Reliance 606 manual shows your water heater uses generic upper and lower thermostats from hardware store.
http://www.reliancewaterheaters.com/lit/om/manuals/185761-000.pdf
Likely the thermostat will solve the problem:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
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