Question about LG 37LC7D 37 in. LCD HDTV

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Frozen picture on LG LCD 37"

Hi
My LG LCD suddenly became stuck on one channel. The audio is fine but the picture is frozen. I cant get the TV menu to come up nor can I change channel. It takes a good few seconds to turn off and when I turn the tv back on it takes a few seconds for the picture to appear. The picture is normal for about 2 or 3 seconds then freezes again. 
Help?!
Thanks!

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  • 2 more comments 
  • Lambroast01 Dec 09, 2008

    Same problem. It freezes up, won't change channels, powers off sometimes, 15 sec after hitting the off button.

  • phildmyers Dec 19, 2008

    Mine has a similar problem. Slow to load one HD channel only and then this freezes after a few seconds and then shuts itself down and starts over. I called tech support and they said it was a problem with signal strength from my cable feed (but this did not happen at all with two other HD TVs with the same cable feed).

  • phildmyers Dec 19, 2008

    I have a similar problem with my unit. One HD channel is slow to load and then freezes after a few seconds. Then the screen goes black and the TV resets itself and the cycle starts again. Other channels are fine. I called Tech Support and they said it was a problem wtih signal strength from the cable feed, however, other HDTV's are working fine with this cable feed.

  • TheEffect May 13, 2009

    My television does exactely the same thing! Same model and everything. My tv is set up on the stand and sits in a wooden alcove, my brother offered that it may be something to do with overheating?But sometimes it will happen after watching for 5 minutes when i havent watched the television for a few days, and other times it wont happen when i watch full length movies.

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Try One of your working TVS and connect it to your cable outlet of the TV that is having problems. If that TV Does not work then there may be a degraded fitting or the Leg coming of the splitter to that outlet could have a Low Signal Problem
Next Take the First TV that was not working properly and put it on the cable outlet of one of the TVs that is working properly and if the TV set works on that Channel then you know it is not your TV that it must be the cable

Posted on Feb 28, 2009

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