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Ice cubes will not dispense, but crushed ice will. GE Profile TPX24PRYA

I got a new spring on the rod that goes into the square plastic lift in the back of the icemaker compartment of the subject side by side refrigerator above (1996). When you move the front control to cubes, press on the dispenser pad,the actuator opens the delivery for cubes (I tape the door switch so the light goes out and the delivery system can work and I can see what is going on) but the worm drive does not turn to move the cubes forward to the outlet.

If I move it back to crushed ice setting, the actuator cause the opening not to allow cubes, the worm drive is engaged and moves the cubes forward to give me crushed ice.

What needs fixed to correct this problem? A switch needs to be replaced?

Where can I get directions for fixing the problem?

Roger mruhler@comcast.net

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  • mruhler Dec 08, 2008

    Model # is GE Profile TPX24PRYA WW (23.5 cu ft side by side refrigerator)
    Serial # is FR243275

    To clarify the problem:

    Original request was exactly how the new spring was anchored on the ice cube/crushed ice/water rod. I solved that, but the new spring did not solve the problem of not being able to get ice cubes out the door, but was able to get crushed ice and cold water.

    Now I see that even though the rod is activated to open the ice cube tray door so that cubes can come out, that the driver that turns the worm conveyer for the cubes is not turning to move the cubes toward the opening. (On the crushed ice setting, the driver is turning to move the ice forward and chop the ice.)

    What needs fixing to get cubes of ice once again when the control is moved to ice cubes?

    Roger

    ----- Original Message -----
    From: FixYa.com
    To: mruhler
    Sent: Saturday, December 06, 2008 9:05 AM
    Subject: Please clarify the problem you posted on FixYa.com


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    Dear mruhler,

    MNTECH has asked you to clarify your question to best assist with your Ice cubes will not dispense, but crushed ice will. GE Profile TPX24PRYA problem:
    Your post does not show which original problem you are referring to, but that is not overly important, because you do supply a fair amount of information on your problem. Could you please supply the full model and serial number of your refrigerator? Get it from the model / serial number tag inside the fresh foods section of the refrig.
    Click here to respond to the request.

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  • mruhler Dec 10, 2008

    Need to get part to install and check out solution offered. Thanks

  • Carl Schulzetenberg
    Carl Schulzetenberg May 11, 2010

    Your post does not show which original problem you are referring to, but that is not overly important, because you do supply a fair amount of information on your problem. Could you please supply the full model and serial number of your refrigerator? Get it from the model / serial number tag inside the fresh foods section of the refrig.

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If the auger motor turns in either setting we know that the auger motor is OK, and if it does not turn in both crushed and cubes that leaves a problem with the WR55X129 time delay, which is the part that you switch to go from cubes to crushed to water.

Posted on Dec 08, 2008

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Ice cube dispenser will only deliver crushed ice


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Here's what you can do to make it so that you always get cubed ice. Take a wine cork and stand it on end. Using a good knife, I positioned the blade about 1/3 of the diameter from the edge and cut all the way through the length of the cork. Then remove the ice tray.

Now put your finger in the sqaure opening and lift up the white pastic piece. Slide the modified cork under the flap so that it is jammed into the raised position. (This is the position it should be in when you are asking for cubed ice.) Now slide the ice tray back in while using your left hand to push the plastic ice flap at the front of the tray to the left side (again, the position it should be in for delivering cubed ice). Peer under the tray while you're slowly sliding it back in so that you can see if the metal rod connected to that ice flap successfully slides into the square opening at the back. If it can't slide in above the cork-raised plastic piece, you may need to pull the cork back out and trim a little more off it.

This worked for me... I can't get crushed ice anymore, but I've only needed crushed ice once in the 16 months I've lived here so that's not an issue for me.

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Remove the ice bin, and in the back of the freezer you'll see a square opening with a white plastic piece inside. When you dispense cubed ice this piece lifts up, lifting the long metal rod that runs along the bottom of the ice bin. When that rod lifts it opens the ice flap at the front of bin, allowing cubes to be dispensed. If the flap is not open, the cubes will be ground against the cutters and you will get crushed ice.
I had the same problem you do - the solenoid that lifts that white plastic piece is dead. But I also rent the place where I live, and it comes with the fridge. It's not likely the landlord will want to deal with this issue since I can still get ice, not considered a necessity, etc. So here's what I did to make it so that I always get cubed ice.

Take a wine cork and stand it on end. Using a good knife, I positioned the blade about 1/3 of the diameter from the edge and cut all the way through the length of the cork. Then remove the ice tray.

Now put your finger in the sqaure opening and lift up the white pastic piece. Slide the modified cork under the flap so that it is jammed into the raised position. (This is the position it should be in when you are asking for cubed ice.) Now slide the ice tray back in while using your left hand to push the plastic ice flap at the front of the tray to the left side (again, the position it should be in for delivering cubed ice). Peer under the tray while you're slowly sliding it back in so that you can see if the metal rod connected to that ice flap successfully slides into the square opening at the back. If it can't slide in above the cork-raised plastic piece, you may need to pull the cork back out and trim a little more off it.

This worked for me... I can't get crushed ice anymore, but I've only needed crushed ice once in the 16 months I've lived here so that's not an issue for me.

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http://www.apdepot.com/Buy/IPLFrame.asp?Brand=GE&ModelNo=GSH25KGMDWW&IMGFile=LD1IEWSN&IMGID=uZmA

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No , the panel is probably ok .
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This solution will work if you want to avoid replacing the solenoid and are willing to settle for alawys having cubed ice.

Remove the ice bin, and in the back of the freezer you'll see a square opening with a white plastic piece inside. When you dispense cubed ice this piece lifts up, lifting the long metal rod that runs along the bottom of the ice bin. When that rod lifts it opens the ice flap at the front of bin, allowing cubes to be dispensed. If the flap is not open, the cubes will be ground against the cutters and you will get crushed ice.

Here's what you can do to make it so that you always get cubed ice. Take a wine cork and stand it on end. Using a good knife, I positioned the blade about 1/3 of the diameter from the edge and cut all the way through the length of the cork. Then remove the ice tray.

Now put your finger in the sqaure opening and lift up the white pastic piece. Slide the modified cork under the flap so that it is jammed into the raised position. (This is the position it should be in when you are asking for cubed ice.) Now slide the ice tray back in while using your left hand to push the plastic ice flap at the front of the tray to the left side (again, the position it should be in for delivering cubed ice). Peer under the tray while you're slowly sliding it back in so that you can see if the metal rod connected to that ice flap successfully slides into the square opening at the back. If it can't slide in above the cork-raised plastic piece, you may need to pull the cork back out and trim a little more off it.

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