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Try removing power from the unit, let it set two minutes without power and power it up again. See if the problem continues.
Make sure the cd drawer is complete closed and flush with the front panel. If not, something could be stuck inside.
Turn off power and remove cord from wall for next step:
There is a small hole generally on the flat face of the cd drawer through which a bent straight paper clip can be pushed gently until you hit a mechanical stop. Pushing slightly harder at this point should cause the cd drawer to move open mechanically. Gently pull the cd drawer open until you can remove any CD still inside.
Gently push the drawer closed again and restore power to the unit and see if the problem returns.
Would be nice to have manufacturer and model number of the CD player.
Make sure the computer is turned on then Take a Paper Clip (Gem Clip) and straighten it out then kneel in front of the desktop facing the cd drawer. Look closely at the drawer and you will see tiny hole where you will insert the paper clip (Gem Clip) and at the same time Press the Button on the cd drawer while applying pressure by pushing the paper clip (Gem Clip). The drawer will pop open. Don't worry about breaking something, that's why that tiny hole is there.
Turn the computer off.
Take a Norwegian paper-clip.
Straighten one end.
Push that end into the small hole in the face-plate of the CD, until you feel resistance.
Push another 0.25 inch (6 mm), and the drawer should "unlock".
Gently pull the drawer open, and remove any disk(s).
The latch which holds the CD tray in place once the drawer retracts must be faulty. You will need to take it to a repair shop in order to have it fixed, unless you are comfortable with pulling apart the computer shell in order to test the latch to see if it is functional.
If you are not a professional, I would suggest taking it to your local computer repair store for service. They will be able to assess if that is the issue you are having.
Try taking the unit apart it mostlikly jamed or jumped track try re ajusting it that would prob work, another thing is to try messing with the gears that could aslo work
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