AVAYA 1608 I (RESET)
REMOVE THE CABLE AND RESTART THE PHONE ONE'S IT RESTART.
YOU WILL SEE THIS IN DISPLAY" *program" AT THAT MOMENT CLICK " * BUTTON ON PHONE"
THEN TYPE " 27238#". SO IT WILL SHOW THE SETTING'S OF PHONE THEN CLICK " # " UNTIL YOU REACH TO DISPLAY SHOWING " command" TYPE THE COMMAND AS " PRESS MUTE BUTTON AND CONTINUE 2723825327 # " THIS WILL REACH TO SHOW IN YOU DISPLAY TO CONFORM THE RESET CLICK "# TWO TIME" THEN IT WILL BE RESET.
SOURCE: avaya 4610 ip phone--wireless handset?
Try forwarding the calls to his mobile for that extension....
SOURCE: Using AVAYA 4610SW IP phone
Answer to the second problem :-
1. The changes in the ring tone has to be made by accessing the Avaya server where the phones are registered.
2. Log in to the avaya server...... enter change station <station number> on the command prompt
3. In the personalized ring pattern field, you can select one out of the 8 available options by typing any digit between from 1 to 8.
4. The ring pattern of that particular station will change accordingly.
5. Keep the personalized ring pattern of all the stations different by assigning different digits against this value
SOURCE: How to configure Avaya's IP Phone 5610?
Ensure the reachability of the call server from that port. To ensure the same, configure a laptop with the IP address and default gateway of the intended IP phone. Then try pinging the call server from the laptop.
If this works then the setting should work for IP phone too. Double check on the router IP address and Vlan ID configured on the phone.
SOURCE: How do you reset an Avaya 9620 IP Phone to factory
Reset codes for phones: On all 96xx phones except for the 9610: To access Craft (the menu with the reset choices) from the phone, press the Mute Button + "CRAFT#" That's 27238# on the numeric keypad. This will cause the Craft Procedures menu to be displayed. Just scroll through the menu and follow the soft key prompts to get to reset or clear.
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