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Go to dell.com and enter the DJ's service tag ID on the back of your player on the support section. It will give you a list of drivers and software that you will need for your DJ. If you are running Vista, download the XP drivers. They will work fine.
What you need to do is first connect your mp3 player to a computer that is running xp. This way we can figure out if it is the mp3 player or windows vista. If it is windows vista try and go to the manufactures website and see if they have a driver for windows vista. That is all I can really think of right now
Both the TH1100 and TH1101 require Windows 2000 (Service Pack 3), Windows XP (Service Pack 1 or higher) or Windows Vista. All of these OS's will recognize the players without you installing any drivers.
Try updating the player's firmware, you can download it from the RCA Website (http://support.rcaaudiovideo.com/)
If your computer doesn't recognize the player, you'll have to turn it
off and keep "PLAY" pressed for 10 seconds while connecting it to the
USB port, then update the firmware.