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I am unable to receive emails sent to my hotmail account. my contacts have tried sending me numerous emails that are work related, but i am not receiving them help please

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  • mabelfatia Nov 20, 2008

    I have been sent numerous emails from a contact in regards to work stuff, and each time they send it to me it does not come thru to my hotmail account, can you help me, is there something in my settings that i can change to allow their emails to come thru?



    thank you

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    can you explain further please


    regards

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If you are trying to download them to the computer, you will have to pay for that privilege. acces the account online, if this is what you already do then for some reason the emails are being redirected and there are possible hackers at work. If this is the case create a new account and report this to microsoft

hope this helps

regards

Posted on Nov 20, 2008

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Unable to access my emails


Which email account ?
Most email users experience that dread of realizing they can't access their messages at some point, but the trick is not to panic.

Microsoft has procedures in place to help you get back into your Hotmail and see what is waiting for you in your inbox.

Check you username and password.
Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.

Double check to be sure you are typing both your username and password exactly how you created them.

Reset your password. If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.

On the next screen, follow the prompts to enter your email address and the given security verification code.

Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.

This is a question you supplied when you set up your Hotmail account.
After correctly answering the question, you will be prompted to reset your password.

Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.

The exact procedure for doing this depends on your operating system and browser.
If you continue to get see this message, it could indicate a problem with the Hotmail server.

Check the status of the network on a site like Down Right Now that reports server problems on popular sites.

Submit a support request on the Windows Live page.
On the Windows Live site, select "Hotmail" under "Standard Services."
A search screen will open that will allow you to check out a variety of Hotmail related support topics.

At the bottom of that screen, choose "get more help" and then "support."
A support form will open for you to complete and submit to the Hotmail team.

You will receive an answer within 24 hours.
Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.

Hotmail support
http://support.microsoft.com/kb/316659


Live support
https://support.live.com/?scrx=1

Jan 25, 2014 | Computers & Internet

3 Answers

Unable to use Outlook Express as my main default email..all my emails addressed to geoffrey@scholes1129.fsnet.co.uk are now accessed via Orange web mail.whereas previously all my emails came by Outlook...


help and technical support how to set up Outlook 2003 to access Orange email Article ID: kb3529 Which version of Outlook am I using?
There are a number of versions of Microsoft Outlook available. These instructions provide a step by step guide to setting up Outlook 2003, however if you use a different version, the instructions can be adapted using the settings section.
If you're unsure which version of Outlook you are using, click on Help and select About Microsoft Office Outlook.
open the Outlook 2003 options panel
From Outlook 2003, click on the Tools menu and select Options.

Tip: If you are unable to see Options click on the double arrow at the bottom to expand the list.
set up an email account
  • from the Options panel, select the Mail Setup tab
  • in the 'email account field' click on Email Accounts
choose the option Add a new email account and click on Next
outlook03addnew.gif
Choose the option POP3 and click on Next


from the 'Email Settings' field, enter the information below:
Once entered, click on More Settings

Internet email receive a message with the subject 'Microsoft Office Outlook Test Message' from yourself, demonstrating that you are now able to send and receive emails using Outlook 2003.
For more info check the link below
http://help.orange.co.uk/resultDisplay.do?gotoLink=221&docType=1006&contextId=843:221.247,168.217&docPropValue=kb3529&clusterName=DefaultCluster&contentId=5f4e52e7-ddc0-41b2-9417-c71b96daea1f&responseId=7fc004a3f2245237:100ebec:11981924106:6059&groupId=1&answerGroup=1&score=937&page=http://ESERVER_d850d292-3b68-4bd3-ab4f-99fc164b3c25.xhtml&result=0&excerpt=Microsoft+Outlook,+Outlook&resultType=5002#Goto221


I hope this helps
Please rate accordingly
Thank you
Computerrep

Apr 24, 2008 | Computers & Internet

1 Answer

Cannot send e-mail


Email Will Receive but Will Not Send b> According to the Radicati Group, a technology market research company, over 107 trillion emails were sent in 2010 -- that's roughly 294 billion emails a day. Moreover, the company estimates that there will be 3.8 billion email accounts by 2014. With so much activity, some users are sure to run into trouble when trying to send a message. If you are receiving emails but can't send them, it may be due to a number of issues, most of which you can quickly fix on your own.
SMTP Authentication b> Many email clients and providers require that your outgoing email messages are authenticated by an SMTP server prior to being sent. This authentication process adds an additional level of security and helps prevent junk mail from being sent out. If you have SMTP authentication disabled, however, your email will not be authenticated and will not be sent, even though you may still receive emails. To fix this issue, enable SMTP authentication by placing a checkmark next to the option in your email client or provider's Settings menu. b> Port 25 Blocking Port 25 is the port that is used to send email. Whenever you attempt to send an email, the email is routed through port 25 and the data is transmitted to remote email servers. If this port is blocked, you will be able to receive email but you will not be able to send it. Some Internet service providers block this port on their servers, so if you suspect that you are unable to send email because of port 25 blocking, contact your ISP and request that the port be unblocked. No Default Email Account b> If you do not have a default email account set up on your email client, and you haven't selected a specific account when composing the message, the client will not be able to deliver your email. A sent email must always be tied to an email account to protect other email users. To remedy this issue, specify a default account in the email client's Account Settings menu, or specify which account you want to send the email from when composing the message. b> Anti-Virus/Anti-Spam Scanner b> If you have an anti-virus or anti-spam scanner installed on your computer or as a plugin for your email client, it may be preventing your emails from being sent. This happens when the scanner times out while scanning an email for viruses or spam content, or when it detects what it believes to be a virus or spam while scanning the message. To remedy this issue, disable the anti-spam or anti-virus program, then send the message as normal.
Hope this helps.
b>

Dec 28, 2012 | Sony VAIO VGC-RA710G PC Desktop

1 Answer

My hotmail wont let me send any messages this is what it says when im trying to this account is currently blocked from sending messages, what can i do to solve this?


The message is coming from hotmail and not your computer.
for some reason hotmail has blocked your email account. This happens sometimes when your email account gets compromised usually due to a virus or worm. you have to contact hotmail support. If its due to a virus or worm they're going to tell you to remove it first and they may not reactivate the account again. But first try changing your password if that doesn't work use the Windows Live Validation Page to reset your password https://windowslivehelp.com/PasswordReset.aspx

Good luck

-Tony

Jul 16, 2010 | Gateway Computers & Internet

1 Answer

A colleague of mine had his hotmail account hacked and the password changed and the hackers sent out an email to his contacts requesting $ to get him out of a jam!...needless to say, he can't get into his...


All I can think to do (Besides calling Microsoft who currently owns hotmail), is to tell hotmail that you password. If he has another e-mail address he may have put this information in when signing up for his hotmail account. If he tells hotmail he forgot his password, they should send it or a new password to his other e-mail account. If he did not provide them with another account I reccomend calling microsoft.

Sep 19, 2008 | Computers & Internet

2 Answers

Hi I'm Fred and i have a hotmail account bustheman@hotmail.com, and someone has hacked into my e-mail, and i'm not able to get into to it now, i have an alternate e-mail fleghorn@carolina.rr.com, but it...


To solve this one, you'll need to contact hotmail's support staff via email. Click the link below to try and contact them about suspected email account hijacking:
Account Password Problems or Suspected Account Hijack Windows Live ID Support:https://support.live.com/eform.aspx?productKey=wlid&ct=eformts

Best of Luck,
Steven

Sep 17, 2008 | Computers & Internet

1 Answer

I have been using windows live mail for several months for two email accounts. My hotmail account works fine but for my second westnet account (www.westnet.com.au) i am able to recieve email but unable to...


G'day,

All of the documentation on the westnet.com.au site shows that your "Outgoing mail server" should be set to "mail.westnet.com.au", not "mail.wn.com.au". Please check both of your accounts in Windows Live.

If this doesn't fix your proble, could you please repost the settings for your two accounts so that I can compare them?

Jul 24, 2008 | Computers & Internet

1 Answer

I am sending emails to my friend that has hotmail.com for the past month, and she said that she"s still not getting them to read please help me with this want this issue fixed thank you renee...


Hi,
First off make sure she is checking her junk folder. Has she sent you e-mails from the address and have you received them? If not also do that, that way you can reply and see if that was not the problem. What e-mail do you use? You could also try getting a hotmail account and keeping in contact that way.
Good luck,
Lee

Jun 13, 2008 | Computers & Internet

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