Acer Aspire 5630 Notebook Logo
Posted on Oct 31, 2008
Answered by a Fixya Expert

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Laptop won't shut down normally!

I have an Acer Aspire 5630 which is probably less than a year old and which won't shut down properly.

When I:
1) press start-shut down-shut down
2)OR use the shortcut keys to do that
3)OR log off and press the shutdown-shutdown link
4)OR just press (and hold) the power button when the laptop is on or in the process of turning off...
...the laptop just restarts. The only way I can shut it down is to press and hold the power key whilst it is starting up which obviously isn't good for the computer, because when I turn it on the next time it generally goes to the black and white screen where it asked what configuration I would like because Windows didn't start normally the last time...

What do I do? I don't want to break my computer by shutting it down in the middle of turning on!

Thanks very much!

  • 1 more comment 
  • SLJohnson Nov 01, 2008

    Yep I'm using Windows XP Media Centre Edition I think.

  • Anonymous Dec 04, 2008

    Hi

    my laptop takes forever if it will at all to shut down too. noticed someone send to check bios default settings, how do i do this [please?

    thanks

    TJ

  • Anonymous May 11, 2010

    what operating system are you using Windows???

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If the lap top os less tha a year old, I would call acer, and see if they are willing to repiar for free, if not, can they replace one.

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  • Posted on Oct 31, 2008
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You should go to the BIOS and load the default settings. Also, check your device manager to check if all hardware is installed and functioning properly (no conflicts, etc).

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