Question about Janome Memory Craft Compulock
Posted by Anonymous on
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Posted on Jan 02, 2017
Bear with me here...
When the Janome 8000 is turned on, one of the first things that it does is run the stepper motors to return the embroidery carriage back to its original position.
The computer in the Janome needs to know when the embroidery carriage is back in the correct position and to do so, it uses a sensor.
If the sensor fails, it does not know that the carriage is back in the correct position.
When the sensor fails, what happens is that the stepper motor keeps running even though the embroidery carriage is fully back, so what you hear is a horrible grinding sound. The grinding sound itself is nothing to worry about, actually it is good news, it means that the stepper motor is fine.
Janome in their infinite wisdom decided that whether the motor failed or the sensor failed, that they would simply say on the screen that the stepper motor failed.
I have repaired a machine with this problem, in my case it turned out that the sensor was okay, but someone had damaged the main circuit board, breaking the track from the sensor to the computer.
Unfortunately, I don't know if this sort of repair is something that the average repairman can take care of. I am an electronics engineer, so thats why it wasn't a problem for me.
I just thought some extra information on what is going on might give you a head start in getting some one to fix it for you.
Posted on Nov 15, 2007
SOURCE: Janome Memory Craft 7000 Sewing
My Memory Craft 7000 sometimes does the same thing, if it's very cold. Try warming it up by placing it near a heat source, a vent or a floor heater, for a few minutes. Then it works perfectly.
I've used these machines for over 20 years now, and they're my favorite!
If this doesn't solve your problem, you need to take it in for servicing.
They are work horses, but they do need their maintenance from time to time.
I hope this helps you.
Posted on Jan 18, 2009
Hi, I downloaded (for free) a copy of the Envision 8006 (and 8007 supplement) manual from the Elna website 2 1/2 years ago. The Envision 8007 is the same as the Janome Memory Craft 5700. I can email you a copy of the manual.
Posted on Apr 11, 2009
i have a manual for this machine. i can make a copy for you if you are willing to pay for paper and postage. it would be less than $10. i know that it is out of print and had trouble myself when i could not find it. peggy email@example.com.
Posted on Aug 14, 2009
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