Question about Logitech Marble Mouse Trackball
Hey, I installed the driver for a new USB Logitech Marble Mouse, the software is called SetPoint, and it has messed up my synaptics touchpad...
Before installing it, the laptop recognized the trackball, but I couldn't program the buttons, so I installed the Logitech SetPoint software to be able to use this functionality of the trackball...bad move...
After installing the Logitech software, my Synaptics Touchpad started to take on the pointer speed of the trackball, which made using the touchpad useless as it would take me four strokes to get the mouse across the screen. I'd have to reset the pointer speed for the Touchpad everytime I started Windows XP.
I unistalled the Logictech software, and thing...I reinstalled the Synaptics driver and software from the Acer website for my particular laptop (TravelMate 8100), and this was no help...now, when I start Windows, I still have to reset the pointer speed, but only this time it's affects both devices...
Any advice? Thanks!
Please uninstall any logitech software version present on your OS (if available) -
Then please proceed to clean boot.
( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 )
-> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device. -> Go to device manager -> Delete all the USB HOST CONTROLLER -- All of them -- -> The host controller might reinstall them itslef, let the computer handle the reinstallation -> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon ) -> Once reinstalled, clean boot -> Reinstall the software if available and/or plug the hardware when needed. -> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware
failures are covered by warranty terms
US/Canada support: http://www.logitech.com/en-us/contact
European support: http://www.logitech.com/en-gb/contact
Thanks and have a nice day ! J -
Posted on Jun 09, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 05, 2013 | Logitech Trackman Marble Wheel Trackball
"Select the [Drivers] you need from the "List."
"Download the Drivers!"
!Important: "Take a 'moment to rate the help', so I can get 'credit' for the work.
Thank you!" - paul7of9
Click here: http://www.synaptics.com/support/drivers
Mar 15, 2011 | Logitech Marble Mouse Trackball
Nov 30, 2009 | Logitech Cordless Mouse
Sep 09, 2009 | Logitech Marble Mouse Trackball
Jun 30, 2009 | Logitech Marble Mouse Trackball
Jun 20, 2009 | Logitech Marble Mouse Trackball
Apr 29, 2009 | Logitech Marble Mouse Trackball
Dec 15, 2008 | Logitech Cordless Mouse
May 03, 2008 | Logitech Marble Mouse PS2/USB MSLO904360
802 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: