You should have received two skeleton keys when you bought the safe. They will open the safe without the key AND without the code. If you don't have it, the only solution is to get help from Sentry. By following the instructions below, they will send you a skeleton key for your safe.
First, find your safe’s Serial Number. The Serial Number is printed on the small label on the right side of safe (outside). Send this, a notarized letter(last name must be different) stating you are the safe’s owner, and a check or money order or $8.00 (U.S. funds) to:
Sentry Group Dept. 200 882 Linden Ave Rochester, NY 14625-2784
If using a credit card (Visa/MasterCard only), call 1-800-828-1438.
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Open your Sentry safe by typing the five-digit factory code (found in your owner's manual) on the keypad. It's always a good idea to change your combination while the safe is open, so that you don't inadvertently lock yourself out.
Delete any existing codes by pressing the "P" key and entering the factory code, followed by "00000." On older safes, press the "PROG" key and entering your factory code twice to delete old codes.
Press the "PROG" or "P" key again on your Sentry safe's keypad.
Enter your safe's five-digit factory code.
Enter a five-digit code of your choosing within 5 seconds. This is your user code. While the factory code cannot be changed, your user code can be changed as often as you like, and that should be your primary code to open the safe. Only you should know your safe's factory code.
Retype the user code to verify it is working, and then close the safe.
May 8, 2013 - Uploaded by 1diazsantana1
When i put the pass-code on my Sentry Safe the handle will remain locked and I ... mine dont want to open either! i get 5 beeps ... How To: Open A Locked Sentry Safe If You ForgotCombination Code Or Lossed Key Model Is ...
Locksmiths agree on how to install sentry safe batteries slide open the battery cover located just below the keypad. Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated. reconnect the connector and put back the battery holder. Slide the cover back in place.
How do I insert the batteries on my advanced electronic lock safe? On the newer model Fireproof Sentry Safes my locksmith recommended me To install batteries,
turn the electronic lock case to the right and remove. Insert four new batteries as indicated, replace the electronic lock case and turn to the left to reassemble.