SentrySafe DA3930 Biometric Fingerprint Safe Item Number 681814 will not recognize my finger print!!!! I have been trying to get into it on and off for 3 months. Is there a reset code???

I removed your phone number. 11 million people see this site a year. 1% are out to scam!

Page 2 tells you how to reset the code

https://manuals.plus/wp-content/sideloads/sentrysafe-fingerprint-keypade-fire-safe-manual-original.pdf

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I had not experienced this issue as of yet. If you miss the warnings and the battery goes dead on you, the unit comes with a key that will open it manually. The fingerprint scanner of the Barska Biometric Safe is easy to set up. The advanced biometric technology used allows for up to 30 fingerprints to be stored. This means no memorizing combinations or fumbling around for keys whenever you are faced with a high danger situation. Simply touch the scanner with the recorded finger and in about 3 seconds, you're well in the Gun safe.

Not sure, but It makes no difference as it recognizes my fingerprint only about 20% of the time. This unreliable flaw renders it simply unsafe in an emergency, so I have defaulted to using a key. Should have returned it. My bad. To know more details about this BARSKA Mini Biometric Safe Check out here: BARSKA Mini Biometric Safe Review

https://www.gunvault.com/biometric-fingerprint-safes/

Model number G5241-2B Serial number G935465

Do you have a biometric license, if not, you need one, contact us at [email protected].

Do you provide the 16 characters key ingto the scanner softwares. We want to help you to succeed.

Dear Big, if u r using your scanner on jamb website. You will need a - You to provide 16 characters security key. - biometric license and - JAMB Biometrics Capture/uploader software. - Your operating System software must be 32bit(XP, Vistat, Win7)
* The biometric license gives you authentication while the JAMB Biometrics Capturesoftware allows you to capture thumb-print even when there is no internet connection(offline) and automatically upload them to server when the internet is back.
You can thumb-print as many student as you can (I have seen a client who thumb-printed as many as 2000 in 3days).
We give technical advise and we have several license in stock to give away. While not call us today, if the problem is still persisting. Call 08132829820 or email us on [email protected]

Contact FIRESAFE directly, they can re-boot your safe if it is digital or you can send it in and they will re-align the combination

Check to see if more than 1 biometric scanner is enabled @ device manager>Disabled all leaving only 1 supported finger print scanner enabled.
This error is most common if you have on-board or integrated biometric Reader...Try this 1st;still got answers if this doesn't work but it's been proved as remedy for this particular error :) Thanks
The Rule is:Help others without charge :)

Hi,

Let me elaborate on what the other two were telling you. First, your fingerprint reader is a scanner, if it is showing up as a scanner then you have the device installed. Second it may not have the right driver installed so that the biometric software doesn't realize it's the right device.

First you need to install the driver from the backup you made for the fingerprint scanner. If it doen't work or is not on the backup then you neew to go to www.acer.com pick your region, then get into the driver downloads for your model. You will need the full model # ex AS5730-54857 off the bottom of the laptop to get into the downloads. Once you're in download the newest update for the finger print scanner.

Once you have that installed it should show up properly in the device manager and the biometric software should recognize it. It is always important to install the drivers before the software for these devices as otherwise they will not work. The software installer needs to see the proper device at the time it installs, so if the biometric software is currently installed, remove it then proceed with installing/updating the driver.

Chris