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Webroot Software Spy Sweeper with AntiVirus for PC (3 User/s) (50911) Questions & Answers
I want to uninstall webroot and start over. I'm unable to remove aei.exe and other files. How can I accomplish this?
You may need to reinstall it to fully uninstall it. The uninstall may not have worked. Have you turned off your computer since uninstalling Webroot? (Fully turned off, not hibernation mode) That may get rid of the running file. To finish the job after uninstalling, simply delete the directory from the C: drive. (You may have to turn off and restart the computer before it will allow you to delete the folder.) A lot of programs that download updates on a regular basis will leave the updates on your hard drive even after an uninstall.
I deleted my webroot anywhere by mistake and i would like to get it back.
I suggest you contact Webroot support supplying your registration. Although it is often difficult to entirely remove Webroot without using special tools from the Webroot site, I am uncertain what might remain of the prior installation and indeed any installation file and installation key. I would have at my disposal and email confirmation you received when installing the product. Use your email search capability. I take it you currently are without antiviral protection and suggest you limit your use until you get your installation back. Of course, you could install something else until then but then that would have to be disabled and removed before you reinstalled Webroot. You might opt to call them on the phone. I don't know if your version is one provided via Spectrum cable services or not but if it is, that might be another route to reinstallation.
https://www.webroot.com/us/en/support
8/29/2022 6:57:59 AM •
Webroot...
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Answered
on Aug 29, 2022
Is webroot installed on my computer
Webroot is an antivirus program that you have to purchase. To check and see if it is present, click on the search bar and type webroot or type programs and features and see if it is listed on the add remove program section.. PS you don't need it. if you have windows defender.
1/9/2020 11:24:44 AM •
Webroot...
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Answered
on Jan 09, 2020
Child Safe will not accept my CS Control Password
Hello there
First things first:
1) Uninstall the webroot sofware
2) restart your computer
3) depending on your OS, if win 7 , 8, 10
you have to system restore point from the day before you install webroot.
4) restore and restart, problem solve!
Carl
4/25/2017 8:51:44 PM •
Webroot...
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Answered
on Apr 25, 2017
Error netflix
Yes. Go to settings on your Webroot console or dashboard and find the firewall settings. From there make an exception for Silverlight so that it will be allowed through.
2/5/2015 9:15:00 AM •
Webroot...
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Answered
on Feb 05, 2015
Where can I enter my key code I just purchased a 2 year
If you open up your "My Computer" window (you can do this by pressing the Start button and the letter E at the same time), you will see an icon that resembles a CD or something similar. Double clicking it will open up an installation window where you must follow the instructions given to install it and insert your credentials.
3/31/2014 4:42:18 PM •
Webroot...
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Answered
on Mar 31, 2014
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