GE Telephone pr521w "mci" Questions

...machine set up according to the user guide, but the voicemail feature with my phone service with mci automaticlly picks up instead. Is my phone defective [ it's new ] or is the voicemail the ...

...and am just going to use my phonecard to make long distance calls from home. How can I put the MCI phonecard 800 number, and the pin number on quick-dial stored on my panasonic handset....to ...