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Oil drain plug is located near the bottom of the engine, left side toward the front. The oil filter element is located on the right side of the engine under the cover toward the front. Changing the oil filter usually requires removal of the front exhaust pipe. There is an aftermarket filter relocation kit that replaces the filter element with a spin on filter that mounts on the front of the bike.
Twisted bolts on the starter are never a good thing. There is also a one-way starter clutch on the crank behind the flywheel that can be damaged. If it engages intermittently, it's on its way out. Both the starter and starter clutch are prone to failure on VStars... and neither are cheap to fix. Hopefully your bike is still under warranty.
i think the oil filter is at the front behind a round finned cover, if you find the drain plug it should be right above it, it shoud tell you how much oil it takes right next to the filler
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