Please check your motherboard or video cards website to determine if one is compatible with the other. Ensure that the video card is in the proper slot and that it is seated securely. If the video card has a power connector on it you may also need to connect that to your power supply. Of course don't forget the easy to miss things like making sure cables are plugged in, if none of that works the card may be faulty, but if it was purchased recently AMD has an excellent no-questions return policy.
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