Make sure that the Transcend HDD is formatted using NTFS and not FAT32. FAT32 has a 4G file size limit, and NTFS does not.
Make sure also that you backup any data on the Transcend drive before formatting.
If the Transcend drive is using FAT32, you might also be able to just go to command prompt, and type in:
CONVERT volume( the drive letter of your Transcend drive) /FS:NTFS
You can also get additional help using the CONVERT command by going to a command prompt and typing in:
CONVERT /?
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