Contact the manufacturer (Salton, Inc.) customer service siteforparts or manual. If they don't have them, they should know where to sendyou (though if they don't, I'd seriously wonder about the company). I'dtry the toll-free number first; the voicemail attendant will also give you the option of sending a priority email.
Go to
http://prc.prodregister.com/prodprotect/applica/
And click on any of the icons there, it redirects you to a secure webpage where you can register.
https://secure.prodregister.com/prodprotect/applica/fw.shtml
Part of the page reads:
"Call toll-free or visit our websites for assistance if you need more help.
Parts & Accessories:
Phone: 1-800-738-0245 (Monday–Friday, 8:30 a.m. to 8:00 p.m., ET)
Product Warranty:
Service: 1-800-231-9786 (Monday-Friday, 8:30 a.m. to 8:00 a.m., ET)"
If I can be of further assistance, or if you have questions about any of my response(s), please let me know before rating me.
If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.
Thanks for using Fixya.com,
Jon
234 views
Usually answered in minutes!
I have a Melitta Meex20B Coffee Capuccino/Expresso Machine. I also haven't been able to find a replacement caraffe. I emailed Melitta and was told to contact Fox international. They must be the supplier of this model for Melitta/Salton. The # to fox international is1-800-738-0245.
×