Your Panasonic TV Problem

Hello, I have a Panasonic PZ700 it has started to have a red screen issue, other than that it works perfectly. Their is still blue, yellow, red & green, it's strange & a little bit differcult to explain. Simply way I can explain the tv has Red shading over 60% of the screen! Can anyone explain what the fault is likely to be & cost please!

Did you get this fixed yet! Mine started this today! Wife is not impressed!

This sounds like a power supply problem, or a vertical issue. The Panasonic sets are one of the best tv's out there and generally worth fixing, but it will need a tv technician to resolve the issues.

The Panasonic Gaoo sets were top of the line in it's day, the problem you are describing is a vertical deflection issue caused by bad solder joints and a few parts. I recommend a tv technician to fix the set.

Yes this repair is a warranty job - just make sure the tech adjusts the air filter settings if you live in a high elevation otherwise the TV will give you an air filter error and shut down constantly.

Thanks to this website, I got our TV fixed. YEAH!!!!!!!

Before I found this website, I called Panasonic and they told me they couldn't help me and to call my local service tech. So I did and they were going to charge me $250.00 to fix it and I had to take my TV to them. Well months went by because I just couln't afford it. Two more spots appeared and I needed this problem fixed. I turned to the internet for help and found this WONDERFUL site.

I then took all the information and called Panansonic again. This time I was on the phone well over an hour. I was very persistant and had all the facts about this being a manufacturer defect and that they were well aware of the problem and they had fixed others for free. I expected the same same service and wanted it fixed.

They switched me from department to department and finally with my persistant, I got them to agree to come out in fix it for free. They came out this with 3 days and my TV is fixed.

By the way my TV was out of warranty. I bought in 2005.

THANK YOU THANK YOU THANK YOU FOR THE PEOPLE OUT THERE WHO HAVE EXPERIENCED PROBLEMS AND ARE WILLING TO HELP OTHERS!

Ok...once and for all I will explain the fix (in detail...which has been missing)...

1) Firmware updates do not fix this problem. I had this problem, and updated my firmware to the latest versons without success. Also, cleaning the light engine (or any other part) does not fix this problem. If you cleaned your TV and your problem disappeared, you had a different problem.)
2) This repair requies a special tool from Panasonic. The tool is part number LSUQ0100. It is light grey in color, and is roughly 7" x 5" x 1" in size. It has diagnostic lights on it, and a button to press to start the procedure. This tool is used to reprogram your EEPROM. Again, this is VERY different than flash upgrading your firmware.
3) To repair the TV, the repairman must remove the lower back of the unit and plug the long, 5-wire connector (5 individual wires terminated to one female connector end - reminds you a bit of an old-style CD-ROM audio cable used in computers) into a male recepticle on the light engine.
4) The procedure takes roughly 6-7 minutes to complete. The TV remains on during the procedure (yeah, I was a bit surprised too). About mid-way through the procedure, your colored ball-shaped blotches will just disappear....no on-screen progress bar, no bright flash, the spots just disappear in the blink of the eye.
5) CALL PANASONIC!!! They are standing behind these TVs, and are covering these in-home repairs free-of-charge - EVEN IF YOUR TV IS OUT OF WARRANTY. Mine was out of warranty by over a year. The Panasonic rep was very kind, but did explain that this is the only repair for these TVs that they will cover out of warranty, as it was a defect in the manufacture of the unit - all other repairs are at the expense of the customer.

Good luck to all - I hope this helps some of you!
Cheers to Panasonic for standing behind their products like this....you don't see that very much these days!

Thanks,
Chris

Pin 93 of the MPU IC9003 monitors the status of the SC, SU, SD board. During normal operation, the photo-coupler PC6480 outputs a low to pin 93. If the SC, SU, or SD board becomes defective, a high is provided to pin 93. As a result, the unit shuts down and the power LED blinks 7 times.

(Yes, this is a cross-post from another thread...I just wanted to help everyone on the various threads on this issue...please do not flame me)
Ok...once and for all I will explain the fix (in detail...which has been missing)...

1) Firmware updates do not fix this problem. I had this problem, and updated my firmware to the latest versons without success. Also, cleaning the light engine (or any other part) does not fix this problem. If you cleaned your TV and your problem disappeared, you had a different problem.)
2) This repair requies a special tool from Panasonic. The tool is part number LSUQ0100. It is light grey in color, and is roughly 7" x 5" x 1" in size. It has diagnostic lights on it, and a button to press to start the procedure. This tool is used to reprogram your EEPROM. Again, this is VERY different than flash upgrading your firmware.
3) To repair the TV, the repairman must remove the lower back of the unit and plug the long, 5-wire connector (5 individual wires terminated to one female connector end - reminds you a bit of an old-style CD-ROM audio cable used in computers) into a male recepticle on the light engine.
4) The procedure takes roughly 6-7 minutes to complete. The TV remains on during the procedure (yeah, I was a bit surprised too). About mid-way through the procedure, your colored ball-shaped blotches will just disappear....no on-screen progress bar, no bright flash, the spots just disappear in the blink of the eye.
5) CALL PANASONIC!!! They are standing behind these TVs, and are covering these in-home repairs free-of-charge - EVEN IF YOUR TV IS OUT OF WARRANTY. Mine was out of warranty by over a year. The Panasonic rep was very kind, but did explain that this is the only repair for these TVs that they will cover out of warranty, as it was a defect in the manufacture of the unit - all other repairs are at the expense of the customer.

Good luck to all - I hope this helps some of you!
Cheers to Panasonic for standing behind their products like this....you don't see that very much these days!

Thanks,
Chris

Ok...once and for all I will explain the fix (in detail...which has been missing)...

1) Firmware updates do not fix this problem. I had this problem, and updated my firmware to the latest versons without success. Also, cleaning the light engine (or any other part) does not fix this problem. If you cleaned your TV and your problem disappeared, you had a different problem.)
2) This repair requies a special tool from Panasonic. The tool is part number LSUQ0100. It is light grey in color, and is roughly 7" x 5" x 1" in size. It has diagnostic lights on it, and a button to press to start the procedure. This tool is used to reprogram your EEPROM. Again, this is VERY different than flash upgrading your firmware.
3) To repair the TV, the repairman must remove the lower back of the unit and plug the long, 5-wire connector (5 individual wires terminated to one female connector end - reminds you a bit of an old-style CD-ROM audio cable used in computers) into a male recepticle on the light engine.
4) The procedure takes roughly 6-7 minutes to complete. The TV remains on during the procedure (yeah, I was a bit surprised too). About mid-way through the procedure, your colored ball-shaped blotches will just disappear....no on-screen progress bar, no bright flash, the spots just disappear in the blink of the eye.
5) CALL PANASONIC!!! They are standing behind these TVs, and are covering these in-home repairs free-of-charge - EVEN IF YOUR TV IS OUT OF WARRANTY. Mine was out of warranty by over a year. The Panasonic rep was very kind, but did explain that this is the only repair for these TVs that they will cover out of warranty, as it was a defect in the manufacture of the unit - all other repairs are at the expense of the customer.

Good luck to all - I hope this helps some of you!
Cheers to Panasonic for standing behind their products like this....you don't see that very much these days!

Thanks,
Chris