My V3500 leaks all over the place even when I make sure there is absolutely no tank movement. I called customer service which told me that it's a crack in the tub that only shows up when the tub is placed on the base. They will send me a new tank. I doubt this is the reason but I'll give them the benefit of the doubt now. Until then, I have towels soaking up all the wetness around the humidifier.
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If it is on a flat level surface, you probably have a leak. You could probably put it on some paper/paper-towel/etc to see where it is coming from. I cannot suggest if or how you'd want to fix a leak. Maybe time for another unit.
Myself, I'd probably try to fix a leak if it was just the casing (super glue, epoxy, glue gun, etc.) Definitly wouldn't try if it is leaking into the electronic/wiring part of the unit.
This happened to me the second night of use. Water all over the carpet and a dripping vent. I called customer service and they told me to remove the tank and filter, and run unit dry for an hour or so. Then restart it. Worked fine after that. I think we may have bumped it which is said to be the cause of most leaks. Bummer is that after 5 night of use the grip on water tank slipped and the tank is in pieces.
I put 1 Cup of bleach in it with warm water and let it set for about an hour. The tank is clean and you can use it over and over again. Good luck and hopefully this has helped you. I just love this machine and am glad I bought it for my son.
Try to just fill the tank with water and set it upright on a table. If it leaks, the tank is cracked and needs to be replaced. Order one at kaz.com (search using model#). I have had this tank leak if the special cap is not sitting properly on the base. Make sure that the steam tower is properly locked in place before you place the water tank in the reservoir. The cap on the tank has a spring release that has to be correctly lined up so it only releases water when the water level in the reservoir drops.
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