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Posted on Apr 09, 2008
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Model number Panasonic ht-940

Unit gives error message and shuts down. Only a yr old. In the repair shop now. Guys says that it is the power supply but that since it is so new e cannot get replacement parts.

  • Seattleray Apr 10, 2008

    unit does give an f-61 error code. The repair guy said that this was probably caused by a power surge. I am sure that he is not going to be able to resolve this. The guy told me that he would try one more time to get the parts and that he would call me in a couple of days one way or another. I did initially take it to an authorized dealer but they refused to take it since it was two days out of warranty. They gave me this guys number but it looked more like a junk shop than a repair shop. I am just concerned that the cost of repair is going to be more than it is worth since there are tons on Craigslist and eBay.

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Anonymous

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  • Master 4,234 Answers
  • Posted on Apr 09, 2008
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This is not likely the power supply. Second of all if it is that new, it should have gone to an authorized service center. The power supply is not a separate "part" that can be ordered. This needs to be properly diagnosed. What is the exact symptom? If it is the F61 error it is probably the output amp pac. Please update this with more details.
Thanks,
Dan

  • Anonymous Apr 10, 2008

    The parts are available for these. I have repaired a number of them. Something sounds fishy as well. I have been an authorized servicer for Panasonic. We NEVER refused any repair. We would attempt to get a warranty repair with something that close. Is there any way I can contact you off line about this. This needs to be corrected.

    Dan

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F61 is an error code for short and or overload. This will appear once the processor sense a malfunction either on the power supply or on the load (high chance is the output IC). DIY steps are as follow to determine where the fault is : 1. Allow the unit to cool down for an hour. Give proper ventilation and keep away all obstruction from the vent to have a sufficient air flow. 2. Disconnect one at a time the speakers, inputs, from the unit while powering it on.

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Have a nice day!

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